Jobs at EverCommerce

Lead and develop a Customer Success team while directly managing a portfolio of enterprise security customers. Drive adoption, retention, renewals, and expansion through executive engagement, playbooks, health metrics, and cross-functional collaboration to improve customer outcomes and operational scalability.

Designs, builds, tests, and deploys AI-enabled automations and copilots for GTM and RevOps. Creates reusable agent templates, prompt libraries, and orchestration patterns; implements end-to-end API integrations; monitors performance; documents and hands off production solutions; and trains/coaches business teams on safe, responsible AI usage and prompting best practices.

Drive end-to-end strategic analyses for EverPro products to inform pricing, packaging, and monetization decisions. Aggregate and clean customer and product data, surface trends, evaluate operational requirements, collaborate cross-functionally, and translate findings into clear recommendations and presentations to support growth priorities.

The Data Product Manager defines the reporting roadmap, manages KPI alignment, collaborates cross-functionally, ensures data quality, and leads continuous improvement in analytics processes.

Own strategy, roadmap, and execution for Service Fusion's mobile experience. Lead discovery, analytics, and beta testing to improve adoption, reliability, and technician productivity. Ship offline-first React Native features (jobs, payments, invoices, photos, signatures), partner with cross-functional teams, define metrics and acceptance criteria, and apply AI-enabled workflows to reduce manual work and increase retention.

The Staff Engineer will lead backend system evolution, optimize core services, design scalable services, and mentor other engineers, ensuring system reliability and performance.

Own and operate SDLC tooling (Jira, Confluence, Productboard), implement workflows and automations, audit and enforce process adherence, build dashboards and reports, enable teams via documentation and training, and drive continuous improvement including AI-driven automation.

Lead EverHealth post-sale analytics to improve retention, expansion, and operational efficiency. Build customer health scorecards, churn and expansion models, VoC-driven recommendations, cohort and ICP analysis, and partner with CX, AM, Support, and Finance. Embed AI/LLM tools to automate reporting and accelerate insights; manage one direct report.

Lead and scale a ~9-person engineering organization for Invoice Simple, hiring senior engineers, driving PLG experiment-driven development, overseeing AI/Agents delivery, improving Agile processes, communicating with cross-functional stakeholders, and coaching engineers to maximize performance and product quality.

Design and iterate multi-tenant SaaS experiences for Joist, improving activation, retention, and monetization. Create scalable workflows for varied user roles, reduce friction in billing and invoicing, run experiments with PMs and Data, conduct lightweight research and usability tests, and contribute to the shared design system.

Lead a product development squad for Joist. Responsibilities include managing engineers, project ownership, delivering software, and promoting Agile practices.

Lead two cross-functional product squads for Joist, coaching engineers, coordinating with product and cross-functional partners, driving delivery from scoping to production, shaping architecture and engineering practices, and operating high-performing Agile teams to build scalable web and mobile contractor software.

The Senior Product Manager will lead the development of AI-powered FSM workflows, manage product lifecycle, and collaborate across teams to drive outcomes.