Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.
At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.
The opportunity: We are looking for you or maybe someone you know…
Are you curious by nature? Do you always seek to understand human behaviors in your everyday life? Do you believe strategic communications can help make the world a better place? Do you think the world of research needs to change and adapt to a more complex and ever-evolving world? Do you have an entrepreneurial mindset and want to shape a consulting division? If so, Edelman Intelligence is looking for you to join our team!
We are seeking an inspiring Senior Manager, Human Intelligence who is seasoned in primary and/or secondary research (including measurement expertise). The ideal candidate will demonstrate strong entrepreneurial and collaborative spirit coupled with a solid strategic mindset. The role will need to balance an ever-changing and diverse range of research projects, including global and complex research projects involving quantitative/qualitative research, media analysis and digital analytics.
Responsibilities:
Work closely with senior leadership to manage large scale and/or global research projects including day-to-day management of clients and Edelman teams, development and execution of research studies from start to finish and presenting results in a compelling and visually appealing way
Partner and consult with clients and Edelman account teams to problem solve their challenges, including analyzing data, writing research reports and delivering presentations
Contribute to research design, sampling plans, questionnaires, moderator guides and analytical plans
Interpret research data and insights and working closely with junior staff to create a compelling story across either primary or secondary research disciplines
Recommend communication solutions and research methodologies to clients based on research results in consultation with senior leadership
Manage positive client relationships within Edelman and our external clients by meeting deadlines, delivering prompt responses and building conversation/dialogue
Manage project budgets with attention to spend, timeline and staffing plan in close communication with their team business manager; proactively solves for how to address challenges/issues
Assist the senior leadership team with growing client business through insightful and valuable work product, understanding of client business and ability to bring learning opportunities to clients, as needed
Assist with developing strategic new business proposals by understanding client’s objectives, scoping projects and applying appropriate methodologies to meet objectives
Supervise and mentor junior staff to help grow their research, project and client management skills
Basic Qualifications:
Bachelor's Degree in related field
5 years of experience in market research, consumer insights, ideation, strategy development or digital/social research
Preferred Qualifications:
Strong knowledge in advanced research methodologies
Expert in either primary or secondary research with at least a basic understanding or strong curiosity for the other side
Proactive, collaborative approach with the ability to build strong relationships with clients and colleagues
Ability to work effectively in a team-oriented environment
Display Edelman Intelligence values and embrace a positive, can-do attitude
Detail-oriented with excellent written and verbal communication skills
Experience with technology, luxury travel, and financial industries/clients
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We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
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