Technical Project Manager

Role Overview

The Project Manager/Leader provides project management leadership for large-scale, complex, high-profile, and high-risk I&IT initiatives. The role is responsible for ensuring project deliverables meet business requirements on time, within scope and budget, with a strong focus on cost effectiveness, efficiency, fiscal control, risk management, governance, and established project management methodologies and frameworks.

Key Responsibilities

• Provide project management for large-scale, complex, high-profile, and high-risk I&IT initiatives.
  
• Ensure project deliverables meet business requirements on time, within scope and budget, with a focus on cost effectiveness and efficiency.
  
• Manage large project budgets and maintain fiscal control and accountability, including estimates, forecasts, reconciliation and confirmation of actuals.
  
• Proactively identify potential risks and issues and develop appropriate mitigation strategies.
  
• Articulate and prioritize issues and risks at senior executive levels and recommend mitigation strategies for decision makers.
  
• Establish and participate in steering committees and stakeholder forums.
  
• Gather and develop requirements to create and maintain detailed project schedules and/or integrated plans.
  
• Monitor and forecast project costs and provide reporting and input to ensure targets are achieved.
  

Project Planning and Management - 30%

• Develop and manage project schedules, deliverables and scope.
  
• Provide management and leadership to project teams and external service providers/vendors throughout all phases of projects.
  
• Plan, coordinate and assign work based on established priorities.
  
• Manage and coordinate project monitoring, anticipate and troubleshoot issues, provide ongoing expertise, resolve problems and improve project effectiveness.
  
• Promote I&IT project management best practices and adherence to standard methodologies.
  
• Manage, coordinate, support and/or assist with planning, development and preparation of planning documents and submissions related to I&IT projects or projects with an I&IT component.
  
• Monitor and forecast project costs and provide reporting and input to ensure targets are met.
  
• Work with project teams to ensure deliverables are completed on time and meet applicable standards.
  
• Assist with the planning, development, production and approval of Terms of Reference and Project Charter processes, documents and deliverables.
  
• Coordinate and monitor project processes and develop and communicate guidelines and procedures.
  
• Identify potential conflicts between project and functional areas and develop responses for review.
  

Stakeholder Engagement & Governance - 25%

• Demonstrated ability to coordinate across Business, I&IT, Finance, Procurement, Privacy/Security and Legal.
  
• Familiarity with enterprise project management, architecture and gating processes.
  
• Excellent communication and executive-level presentation skills.
  

IT Solutions Development - 30%

• Manage, control and coordinate project-related systems and procedures, including technology infrastructure change, transition and implementation.
  
• Make recommendations regarding the acquisition of software, hardware and technology resources.
  

General Skills - 10%

• Lead organizational development, strategy development, business planning and funding requests.
  
• Experience developing and managing project schedules, deliverables and scope.
  
• Ability to promote I&IT project management best practices and adherence to standard methodologies.
  
• Demonstrated experience directing project teams to ensure deliverables are delivered on time and adhere to required standards.
  
• Extensive experience coordinating and monitoring project processes and developing and communicating guidelines and procedures.
  
• Source, select and onboard multidisciplinary team members, clarify roles and responsibilities, and establish task, deliverable and performance expectations.
  
• Resolve resourcing and interpersonal conflicts, negotiate changes to resourcing, and ensure knowledge is shared among team members so project objectives and deliverables are achieved.
  
• Develop complex project budgets based on multiple funding channels and organizational dependencies.
  
• Provide project, program and/or portfolio reporting to multiple stakeholders at senior executive levels.
  
• Apply appropriate strategies and actions to overcome resistance to change and capitalize on support for change throughout project stages, including concept, definition, planning, implementation and close-out.
  
• Promote I&IT standards and project management best practices to support system quality, methodology adherence and effective control of I&IT resources.
  

Desirable Skills - 5%

• Knowledge and understanding of the Project Management Institute's Project Management Body of Knowledge.
  
• Knowledge and understanding of Information Management principles, concepts, policies and practices.
  
• Knowledge and understanding of accessibility legislation, regulations and standards.
  
• Ability to make recommendations regarding the acquisition of software, hardware and technology resources.
  
• Experience managing and coordinating project monitoring, anticipating and troubleshooting issues, providing ongoing expertise, resolving problems and improving project effectiveness.
  
• Ability to identify conflicts between project and functional areas and develop responses to successfully address them.
  
• Ability to manage client relationships and expectations, provide required updates and identify potential conflicts between project and functional areas.
  

Must-Have Requirements

• Experience managing Oracle Service Cloud Platform or similar products.
  
• Experience providing management and leadership to project teams and external service providers/vendors through all project phases.
  
• Demonstrated ability to plan, coordinate and assign work based on established priorities.
  
• Experience managing and coordinating project monitoring, anticipating and troubleshooting issues, resolving problems and improving project effectiveness.
  
• Proven experience with I&IT project management best practices and standard methodologies, including Agile and Kanban.
  

Work Arrangement

• Onsite: 5 days per week.
  

About Symbiotic Digital.

1. Digital Experts: IT Consulting expertise. Bright Minds That Produce Proven Results
   
2. Recruitment: Find The Right People You Need
   

Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve challenging business and IT problems. IT leaders in the most reputable organizations in Canada have relied on Symbiotic Digital to help them staff difficult assignments with proven Experts uniquely evaluated by our proven QMS- Quality Management System Staff Development Model. We are a 100% Indigenous owned company.

Learn more online at https://www.symbioticgroup.com/home-sd/.

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