Co-operators Logo

Co-operators

Third Party Market Conduct & Operations Specialist

Posted 5 Days Ago
Be an Early Applicant
Hybrid
Calgary, AB, CAN
Mid level
Hybrid
Calgary, AB, CAN
Mid level
Assesses advisor and MGA suitability, monitors market conduct, performs audits, prepares compliance reports, processes commission payments, analyzes data, identifies deficiencies, and supports remedial plans. The role also assists with advisor onboarding, system access, and credential setup while ensuring adherence to financial industry regulations, life insurance procedures, and the company’s market conduct and compliance framework.
The summary above was generated by AI

Company: CLIC
Department: Individual Insurance and Wealth Management
Employment Type: Regular Full-Time
Work Model: Hybrid (2 days in office)
Language: English is required, French is an asset.
Additional Information: This/these role(s) is/are currently vacant


The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy.  That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose.  The best part is that you will work with people that care passionately about you, our clients and our communities.

Our Individual Insurance, Individual Wealth Management, and Group Retirement & Savings teams deliver products and services that provide financial security to Canadians. Along with our distribution partners, we help our clients with some of their most important needs: protecting their families’ lifestyle in the event of a death, disability or illness; reaching their saving goals; and building a secure and comfortable retirement. We operate with a high level of trust, integrity, and inclusivity to produce positive impacts for all our stakeholders.

The Third Party Market Conduct and Operations Specialist will ensure market conduct risks are appropriately assessed in adherence to Co-operators’ Market Conduct and Compliance Framework.  

The Third Part Market Conduct and Operations Specialist will carry out operational tasks to enable efficient onboarding and commission processing.  Onboarding will include requesting or setting up system access and ensuring credentials are provided to Advisors. 


How you will create impact: 
  • Using established standards, assess Advisor suitability for contracting with Co-operators.
  • Monitor market conduct of Advisors and MGAs/AGAs.
  • Perform scheduled audits on Advisors and MGA/AGAs.
  • Prepare summary notes and reports on the results of monitoring and auditing.
  • Process files for commission payments and assist in the analysis of the data.
  • Identify data deficiencies and assist in developing remedial plans.
How you will succeed:
  • You influence change and are committed to continuous improvement, in order to exceed client expectations.
  • You leverage critical thinking skills to identify problems and proactively propose solutions.
  • Your strong communication skills allow you to clearly convey messages.
  • You’re an effective team player who shares knowledge to support our peers.

To join our team:  
  • Education in the field Business Administration, Accounting, Risk Management, Compliance or Audit would be beneficial.
  • 2 – 4 years experience in Life Insurance Sales/Sales Support, Business Analysis, Audit or Compliance
  • High degree of multi-directional communication
  • Knowledge of analytical methods
  • Understanding of Life Insurance sales and application procedures
  • Knowledge of Financial Industry regulations, laws and guidelines
  • Ability to analyze multiple streams of data to reach conclusions
  • Understanding of Life Insurance products

What you need to know:
  • You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?
  • Training and development opportunities to grow your career.
  • Flexible work options and paid time off to support your personal and family needs.
  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
  • Paid volunteer days to give back to your community.
  • In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

​

Expected salary range $60.574 - $100,956​

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.​​

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.​

#LI-JL2

Co-operators Calgary, Alberta, CAN Office

6700 Macleod Trail SE, Calgary, AB, Canada

Similar Jobs

2 Hours Ago
Hybrid
Senior level
Senior level
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
Design and govern solution and target architectures across IT and OT, focusing on IoT and hybrid infrastructures (on-premise, edge, cloud). Conduct business and system analyses, define target architectures, evaluate demands for compliance, provide governance during implementation, maintain artifacts in LeanIX, and coach stakeholders. Includes international travel.
Top Skills: CloudEdge ComputingIotItilLeanixOn-PremisesOperational Technology (Ot)
Senior level
Fintech • Financial Services
Leads international compliance and operational risk governance across legal entities and business lines. Owns regulatory change, risk assessments, reporting, monitoring, governance, and control oversight. Produces executive and board reporting, provides independent challenge, manages remediation and corrective actions, and advises senior stakeholders across multiple jurisdictions. Partners with Audit, Legal, regulators, and enterprise teams to identify, escalate, and mitigate compliance and operational risks.
Top Skills: AI
8 Hours Ago
In-Office or Remote
Canada
Senior level
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Build and improve Confluence AI experiences across frontend, backend, and AI integrations. Own features from design through launch, apply generative AI, retrieval, agents, and evaluation techniques, create automated quality testing, monitor production performance, run adoption experiments, and collaborate cross-functionally. Mentor engineers and contribute to architecture, observability, testing, safeguards, and scalable software delivery.
Top Skills: Ai AgentsAutomated EvaluationBackend DevelopmentFrontend DevelopmentGenerative AiInformation RetrievalMachine LearningObservabilityProduction Monitoring

What you need to know about the Calgary Tech Scene

Employees can spend up to one-third of their life at work, so choosing the right company is crucial, not just for the job itself but for the company culture as well. While startups often offer dynamic culture and growth opportunities, large corporations provide benefits like career development and networking, especially appealing to recent graduates. Fortunately, Calgary stands out as a hub for both, recognized as one of Startup Genome's Top 100 Emerging Ecosystems, while also playing host to a number of multinational enterprises. In Calgary, job seekers can find a wide range of opportunities.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account