Jobs at Heidelberg Materials AG

Supports customers throughout the quoting and project lifecycle by preparing quotations, processing orders, coordinating timelines, monitoring milestones, and communicating updates. Partners with sales, technical, production, quality, engineering, and shipping teams to ensure successful project delivery. Builds customer relationships, provides product guidance, identifies sales opportunities, and maintains accurate follow-through in a fast-paced office environment.

Provides customer service and inside sales support by processing orders, coordinating deliveries, preparing quotes, administering pricing, maintaining customer accounts, and identifying growth opportunities. Collaborates with sales, dispatch, billing, operations, and production teams to ensure accurate fulfillment and invoicing. Investigates discrepancies, manages customer and project records in Command Cloud, processes COD pre-authorizations, generates reports, and supports customer satisfaction and revenue growth.

Develops customer relationships and drives sales of cement, fly ash, and related products across Southern Alberta. Provides technical support, prepares proposals, delivers presentations, researches markets, and supports pricing and marketing strategies. Administers the fly ash quality control program, coordinates regional supply, and collaborates with sales, operations, quality, and technical teams. The role involves office, customer-site, and field work with regular territory travel.

The ERP Systems Specialist oversees the Titan 3000 ERP system, ensuring effective production and inventory management while supporting month-end accounting and process improvements.