Teams at MUFG

Provide contact center administrative support: answer calls and inquiries, manage workflows and scheduling, capture and maintain client data, track service metrics and reports, support contact center systems (Avaya, Cisco, Salesforce), ensure compliance and escalation practices, assist targeted client programs and ad-hoc projects, and deliver excellent client service.

Lead design and execution of compensation and incentive programs for assigned business lines. Manage annual compensation review, market surveys, incentive governance, compliance analysis, ad hoc compensation analytics, and strategic compensation projects in partnership with finance, compliance, risk, and HR business partners.

Lead design and delivery of compensation and incentive programs for assigned business lines. Manage incentive governance, perform market pricing and specialized analysis, ensure regulatory compliance (e.g., FLSA), support executive compensation administration, manage vendor and audit requests, and provide compensation consulting to HR and business leaders.