Teams at TELUS

Responsible for verifying defined benefit pension calculations using pension software, identifying and executing critical test scenarios, documenting anomalies, and following up on issue resolution. The role maintains test suites, reviews technical and configuration specifications, validates system accuracy with actuarial and development teams, and improves testing processes. It requires pension administration experience, advanced Excel skills, strong analytical ability, and attention to detail.

Analyzes client pension plan regulations, configures internal software for pension calculations, documents requirements, supports integrations and quality assurance, develops testing strategies, and troubleshoots implementation issues. Acts as a liaison between clients and project teams, recommends software improvements, and provides post-implementation customer support. The role requires strong technology, communication, prioritization, and problem-solving skills, along with pension calculation and retirement plan administration expertise.

Gather and analyze client requirements for integrated pension administration implementations. Document business processes, map workflows and data across pension, payroll, finance, and related systems, collaborate with architects and developers on solutions, define testing criteria, support quality assurance, redesign reports and communications, and follow up with stakeholders on implemented changes.