Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
About the role
Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.
Feel empowered to learn and grow while being valued for who you are – here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Read on to see how you can shape the future, win as a team, and grow with us.
About the Team
Our team is made up of nine professionals from across Canada. Our mission is to effectively and efficiently communicate corporate strategy and process changes to the Claims side of the organization. We communicate and explain changes, move the business forward, and help deliver results by engaging and informing employees. We facilitate how and when information is shared, so that employees can put their talent and energy to work for customers.
We act as consultants and trusted advisors, understanding the strategy and making recommendations on the development of messages and information, the choice of communication media and message planning. We design messages to suit the target audience. We research, write, edit and publish communications. Our internal partners present us with their respective needs, and we provide them with the communications solution.
About the role
Reporting to the Manager, Communications – Claims, the Communications Advisor II will participate in the development and implementation of the regional and national communications strategies in Claims.
Your work will involve:
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Develop and support integrated, clear and concise communication strategies, plans, programs and materials for employees, customers and brokers.
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Ensure all communications support the organization’s brand and image and promotes achievement of the organization’s objectives.
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Act as the point of contact for communication matters to department leaders (at all levels) and staff on the development and execution of communication strategies and deliverables that are creative, effective and reflect high quality work.
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Oversee requests from various stakeholders and thoughtfully create and edit a wide variety of communication materials (e.g. key messages, communication plans, tactical deliverables, etc.).
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Ensure alignment of stakeholder feedback
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Act as communications lead on projects and create communication plans and manage related initiatives from start to finish.
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Provide writing, editing and ongoing maintenance support for all internal and external print and digital assets and presentations.
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Plan and coordinate events aimed at internal and external audiences.
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Plan human, material and technical resources; develop appropriate communication material; manage budgets and ensure that the activities related to these events go smoothly.
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Build strong relationships with internal business partners and colleagues across the organization.
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Collaborate effectively within the Claims Communications team and management to ensure consistency and best practices.
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Coordinate and maintain the team’s planner and progress of projects and initiatives
Required Skills and experience:
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Bachelor's degree in communications, public relations, journalism, marketing, relevant discipline or combination of backgrounds.
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At least 3-7 years of experience working in communications and corporate events
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Excellent writing, interpersonal and communication skills
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Demonstrates creativity, a positive attitude and a solution-oriented approach
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Takes initiative, thinks critically, is detail-oriented and excels in a fast-paced environment
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Proficiency in MS Office suite of tools
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Knowledge of current trends in Web communication, digital tools and the use of multimedia, an asset
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Knowledge of the insurance industry is an asset
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No Canadian work experience required however must be eligible to work in Canada
#LI-Hybrid
What we offer
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
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A financial rewards program that recognizes your success
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An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
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An extensive flex pension and benefits package, with access to virtual healthcare
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Flexible work arrangements
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Possibility to purchase up to 5 extra days off per year
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An annual wellness account that promotes an active and healthy lifestyle
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Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
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A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
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Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
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Inspiring leaders and colleagues who will lift you up and help you grow
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A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.
