Incident Management Lead

Posted 3 Days Ago
Be an Early Applicant
Calgary, AB
Senior level
Energy
The Role
The Incident Management Lead is responsible for developing and maintaining incident management policies and governance, training employees on incident response, analyzing incident data, and collaborating with cross-functional teams for risk management. The role requires expertise in incident protocols and best practices, along with representation in external regulatory engagements.
Summary Generated by Built In

Determined. Imaginative. Curious. If these are some of the ways you describe yourself — we want to learn more about you! At TC Energy, we are Energy Problem Solvers — passionate about transitioning North America to cleaner energy while meeting the energy demands of today and tomorrow. If that sounds like a challenge you want to help tackle, we want you to join our team! 

The Opportunity

Our Process Safety & Services group is looking to add an Incident Management Lead to the Incident Management, Analytics & Reporting team, based in Calgary, AB, Houston, TX or Charleston, WV.

Reporting to the Manager, Incident Management, Analytics & Reporting, this position is responsible for developing, implementing, and maintaining the policies, procedures, and governance framework for managing incidents and emergencies across the organization. It serves as a subject matter expert and advisor to leaders and teams on best practices and compliance requirements related to incident investigations.
 

What you will do 

  • Establish and maintain the organizational incident investigation / management governance policies, procedures, and protocols, ensuring alignment with industry standards and regulatory requirements
  • Develop and deliver training programs to educate employees on the incident investigation framework, roles and responsibilities, and response protocols
  • Provide subject matter expertise and guidance to incident response teams during incidents, ensuring effective coordination and decision-making
  • Analyze incident data and reports to identify trends, lessons learned, and opportunities for process improvements
  • Collaborate with cross-functional teams (e.g., Safety, Security, Business Continuity) to integrate incident investigation practices into broader risk management and resilience strategies
  • Stay up to date on industry regulations, standards, and best practices related to incident management
  • Represent the organization in external forums, industry associations, and regulatory engagements related to incident management
  • Continuously review and update the incident management governance framework to ensure it remains effective and adaptable to changing business needs and evolving threats

Minimum Qualifications

  • Post-Secondary degree in a related field
  • 6 or more years of related experience
  • Demonstrated experience with incident investigation / management governance policies, procedures, and protocols

Preferred Qualifications

  • Engineering Degree and registered, or eligible to register, with APEGA as a Professional Engineer (P.Eng.) in good-standing (Canadian Applicants)
  • Proven experience developing and delivering training programs

This position requires candidates to:

  • This position will involve travel and overnight stays away from home (estimated up to 20% of work schedule)
  • Have current, valid authorization to travel internationally (including but not limited to Canada, US and Mexico)
  • Successfully complete a Criminal background check (US Applicants)

To remain competitive, support our high-performance culture, and allow for more flexibility in the way we work, we offer a hybrid work model and flexible dress code for our eligible office-based workforce in Canada, the U.S., and Mexico. #LI-Hybrid 

About our business

TC Energy is a leading energy infrastructure company in North America. We have three complementary businesses of natural gas pipelines, liquids (oil) pipelines, and power generation. Our operations span three countries, seven Canadian provinces, and 34 U.S. states. 


TC Energy is an equal opportunity employer.

Learn more

Visit us at TCEnergy.com and connect with us on our social media channels for our latest news, employee stories, community activities, and other updates.

Thank you for choosing TC Energy in your career search.

* Depending on qualifications, the successful candidate may be offered a position at a more appropriate level and/or ladder.

* Applicants must have legal authorization to work in the country in which the position is based with no restrictions.

* All positions require background screening. Some require criminal and/or credit checks to comply with regulations.

* TC Energy is committed to provide employment opportunities to all qualified individuals, without regard to race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability. Accommodation for applicants with disabilities is available on request during the recruitment process. Applicants with disabilities can request accessible formats or communication supports by contacting [email protected].

The Company
HQ: Calgary, Alberta
8,191 Employees
On-site Workplace
Year Founded: 1952

What We Do

TC Energy is helping the world take on a huge challenge: a transition to cleaner energy that also meets global demand. We’re working every day to help tackle it here in North America and we’re looking for innovative problem solvers to help us do it

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