Resident
What's It Like to Work at Resident?
Frequently Asked Questions
Resident supports employee job satisfaction through a combination of meaningful work, thoughtful management practices, and a flexible, remote-first operating model.
Employees are provided with opportunities for growth and development, competitive compensation and bonus structures, and managers who are encouraged to offer consistent feedback, recognition, and support. Roles are designed to contribute to broader business goals, helping employees understand how their work connects to company outcomes.
As a remote-first company, Resident emphasizes flexibility and ways of working that are intended to be sustainable over time. Benefits and programs are designed to support employee well-being and help reduce day-to-day friction, and we repeatedly hear from employees how much they love our benefits and wellness perks.
Resident also takes a data-informed approach to employee experience. The company regularly reviews engagement feedback, facilitates listening sessions and coffee chats, and evolves programs and practices based on employee input and business needs. People Operations (HR) partners with leaders across the organization to monitor trends and identify opportunities for continuous improvement. The relationship between People Operations and Resident leadership and employees is one that is high-touch, agile, and thoughtful. We hear this repeatedly in our listening sessions and employee engagement survey.
As one indicator of these efforts, Resident reported a 92% employee engagement rate in 2025 and an average employee tenure of 3.24 years (for a Company founded less than 10 years ago!). The company has also been recognized by Built In as the number one Best Place to Work for three consecutive years, reflecting positive employee feedback on culture, benefits, and flexibility.
Many employees at Resident describe it as a fast and innovative place to work, citing a collaborative culture, opportunities for growth, competitive compensation, and a flexible, remote-first environment.
In 2025, the Resident Annual Employee Engagement Survey reported that 93% of employees said they were proud to work at the company and that 97% really care about the fate of Resident. The company has also maintained a strong offer acceptance rate of 95%, reflecting continued candidate interest and confidence in the opportunity to join the Resident team.
Resident is focused on creating an environment where employees feel supported, challenged, and able to grow over time.
Resident is recognized by its peers and by candidates as a growing, data-driven ecommerce company with a focus on performance, flexibility, and employee experience.
Employees and candidates often point to factors such as the collaborative remote-first culture, and opportunities for growth as the reason they love Resident.
Public employer review platforms provide additional perspective. For example, Resident has maintained an approximate 4-star rating on Indeed as of 2025.
Resident Employee Reviews
.png)
Resident's Benefits
Established employee awards to honor work and contributions
Quarterly engagement surveys to gauge employee satisfaction
Promote from within
Provides customized development tracks
Hosts in-person all-hands meetings
Hosts in-person revenue kickoff meetings
Implements team-based strategic planning
Open office floor plan to encourage communication and collaboration
Uses an OKR operational model to clearly define goals and priorities
Utilizes an open door policy that encourages accessibility
Offers a remote work program
Utilizes a flexible work schedule
Utilizes a hybrid work model
Utilizes a summer hours schedule
Utilizes restricted work hours
