Top Program Manager Jobs in Calgary

Owns quality assurance for cryptocurrency and sanctions compliance programs, including sampling, decision reviews, metrics, risk reporting, corrective actions, and continuous improvement. Partners with BSA/CFT and Sanctions program owners and leadership to ensure compliance standards align with regulatory requirements and product growth. Requires deep AML, KYC, sanctions, and fintech compliance expertise, strong analytical and communication skills, executive influence, and AI fluency.

Own scalable customer programs from planning and recruitment through launch, engagement, measurement, closeout, and handoff. Coordinate Product, Design, Research, Marketing, Customer Success, Sales, and Analytics teams. Lead pre-PMF product testing, relaunch the Customer Advisory Board, integrate customer testing into launch-readiness processes, and establish repeatable customer insight loops and operating playbooks.

Own quality assurance for cryptocurrency and sanctions compliance decisions, including sampling, monitoring, error-rate reporting, risk analysis, corrective actions, and continuous improvement. Partner with BSA/CFT and Sanctions program owners, report metrics and insights to leadership, ensure standards align with regulatory requirements and product growth, and maintain the broader compliance quality framework.

Manages assigned subcontractors and subcontract management teams across complex defense programs. Oversees cost, quality, schedule, technical performance, risk mitigation, contract milestones, supply chain strategy, and ITB/CVP objectives. Serves as Cost Account Manager, leads sourcing and subcontract execution from make-or-buy decisions through negotiation and delivery, and coordinates engineering, quality, procurement, and program leadership teams.

Build and scale AI-first marketing enablement systems, workflows, integrations, playbooks, learning resources, and measurement dashboards. Own department-wide initiatives including AI transformation, onboarding, and acquisition integration. Evaluate and deploy tools with IT and Legal, establish governance and access controls, identify capability gaps, drive adoption, and measure outcomes such as productivity, engagement, and process effectiveness.

Manage cross-functional aerospace product change and development programs from planning through completion. Responsibilities include controlling scope, schedule, budget, quality, risks, governance, customer commitments, and stakeholder communications. The role also manages obsolescence and certification strategies, develops business cases for product enhancements, prepares customer offers, supports strategic initiatives, and improves processes through Lean principles.

Owns Dropbox’s Virtual First technology workstream, including AI enablement, knowledge management, automation, and digital workflows. Leads organizational research, pilots, experiments, and a portfolio of interconnected programs. Translates qualitative and quantitative findings into recommendations, behavioral frameworks, operating models, and scalable organizational change. Establishes roadmaps, objectives, success measures, milestones, and risk reporting while facilitating cross-functional initiatives across People, Technology, Communications, and Operations.

Lead WestJet Rewards’ loyalty fraud program, including fraud strategy, prevention, detection, incident response, recovery, governance, and performance reporting. Coordinate cross-functional initiatives across cybersecurity, technology, analytics, legal, finance, digital, and support teams. Identify emerging risks, establish controls and processes, manage fraud incidents, guide recovery efforts, and provide senior leadership with recommendations on fraud trends, risks, and priorities.

Operate and mature Block’s global business resilience program across business continuity, disaster recovery, crisis management, operational resilience, third-party resilience, testing, reporting, and regulatory support. Identify risks, maintain recovery plans, coordinate exercises, track remediation, assess third parties, communicate resilience posture to leadership and Boards, and improve workflows through AI, automation, dashboards, templates, and self-service tools.

Lead multiple large-scale ERP, Dynamics 365, and enterprise technology transformation initiatives from conception through implementation. Develop schedules, budgets, resource plans, risk analyses, and status reports; coordinate Dynamics teams, business units, vendors, and executives; manage integrations and data-processing automation; track deliverables; and ensure projects meet business objectives, timelines, budgets, and measurable outcomes.

Leads regional datacenter business operations programs, including spend management, cost analysis, budgeting, forecasting, operational efficiency, process automation, vendor management, supplier assurance, and benefits realization. Builds governance, KPIs, scorecards, and operating rhythms while coordinating Operations, Finance, Procurement, Engineering, and global teams. Requires analytical rigor, stakeholder influence, project execution, and experience supporting large-scale datacenter or infrastructure environments.

Lead strategic network and security infrastructure programs: develop capability roadmaps, define security standards, prioritize initiatives, align stakeholders, deliver capability frameworks and communications, and drive technical decisions to improve enterprise cyber posture.

Leads complex Population Health Analytics programs from planning through post-launch evaluation. Manages requirements, schedules, resources, risks, deliverables, documentation, stakeholder communication, vendor coordination, technology adoption, and process improvement to support provider engagement, quality, and operational performance.

Leads a consumer electronics returns program in Mississauga, overseeing warehouse receiving, inventory, inspection, functional testing, refurbishment, documentation, and outbound processing. Manages retailer relationships, cross-functional stakeholders, KPIs, escalations, compliance, and continuous improvement. Requires strong supply chain, logistics, warehouse operations, consumer electronics, and returns-process expertise, along with experience using WMS or ERP systems.

Leads strategic, enterprise-wide clinical technology programs, including large-scale healthcare migrations, integrations, and process improvements. Oversees scope, schedules, budgets, risks, dependencies, deliverables, and cross-functional project teams. Coordinates project managers and business analysts, prepares executive dashboards and steering committee materials, manages escalations, and supports training and organizational change. Requires strong healthcare technology integration expertise, including clinical systems, interoperability, vendor coordination, HL7, FHIR, and APIs.

Lead end-to-end B2B software customer implementations from scoping through Go Live. Manage project plans, timelines, dependencies, risks, product requirements, customer relationships, escalations, and executive communications. Coordinate product, engineering, solutions, and customer success teams while improving implementation processes. Use AI tools such as Claude to automate reporting, identify portfolio risks, and develop AI-powered PMO workflows.

Lead performance, governance, strategy, and transformation across Affirm’s global BPO vendor network. Own vendor service levels, customer experience, compliance, quality, analytics, escalations, and executive governance. Coordinate cross-functional initiatives involving Operations, Compliance, Product, Risk, Training, QA, and Workforce Management. Drive vendor migrations, product and process rollouts, regulatory implementations, change management, continuous improvement, and data-informed interventions across a large multi-geography partner network.

Leads strategic, cross-functional customer experience programs from planning through implementation, adoption, and transition. Establishes operating rhythms, milestones, ownership, dependencies, and success measures; synthesizes customer feedback into actionable insights; improves customer journeys, handoffs, communications, and adoption. Partners with CX, GTM, Product, Engineering, and RevOps teams, presents recommendations to executives, and uses AI-enabled tools and automation to improve operational efficiency.

Owns execution and outcomes for the Chief Customer Officer’s strategic portfolio, including go-to-market transformation, retention and renewal programs, product feedback loops, and executive account engagement. Converts executive direction into structured workstreams, coordinates senior cross-functional stakeholders, monitors program health and business metrics, escalates risks, drives accountability, and recommends scope or prioritization changes. The role also establishes operating standards for a growing programs function in a globally distributed environment.

Own and improve operational processes across Engineering, Product, and Design, including bug tracking, incidents, reliability, escalations, planning, reviews, dashboards, and retrospectives. Analyze operational health data, identify trends and process gaps, communicate actionable insights, and implement improvements. The role requires hands-on execution, cross-functional coordination, technical engineering knowledge, comfort with ambiguity, and independent work in a remote startup environment.

Owns the full lifecycle of multiple client programs and projects, serving as the primary client liaison. Responsibilities include scoping, scheduling, budgeting, resource allocation, risk mitigation, reporting, documentation, stakeholder communication, team leadership, performance feedback, project closeout, and identifying account-growth opportunities. The role requires experience with Agile and Waterfall methodologies, large-scale MDM, PIM, eCommerce and supply chain implementations, financial forecasting, and executive-level relationship management.

Leads complex customer-facing programs through execution, financial management, risk and issue resolution, contract compliance, change orders, and service delivery. Coordinates cross-functional, offshore, subcontractor, and partner teams while managing schedules, budgets, requirements, quality, and customer satisfaction. Builds trusted customer relationships, identifies account expansion opportunities, and leads negotiations and recovery actions. The role requires regular work in the San Francisco Bay Area and domestic and international travel as needed.

Leads the capture, planning, execution, and delivery of complex international tactical communications and information systems programs. Manages cost, schedule, risk, quality, resources, customer relationships, compliance, and portfolio performance. Prepares program documentation and proposals, leads reviews, resolves issues, supports growth initiatives, and mentors cross-functional teams across engineering, supply chain, manufacturing, commercial, and product functions.

Leads capture, planning, execution, and delivery of complex international defense programs. Owns cost, schedule, risk, quality, budget, customer satisfaction, compliance, and profitability. Coordinates engineering, supply chain, manufacturing, commercial, and product teams; manages program documentation, reviews, proposals, resources, escalations, and corrective actions. Provides leadership and mentorship while driving strategic initiatives, portfolio growth, and continuous improvement. International travel and eligibility for Canadian government security clearance are required.

Run delivery programs for large-scale GPU cluster builds. Own integrated plans covering site readiness, procurement, logistics, deployment, and acceptance; track vendor schedules, dependencies, risks, power and cooling readiness, and team handoffs. Provide concise status reporting to leadership and customers, develop scalable program tracking tools, and create processes, templates, checklists, and post-build reviews to improve future deployments.