Top Technical Support Jobs in Calgary

The Technical Support Operator at Cold Bore Technology will provide technical assistance to customers and Field Technicians via phone or email, troubleshoot issues, monitor data streams, and generate reports. The role involves remote support, diagnosing technical problems, and improving procedures, all within a fast-paced team environment.

The Senior Technical Support Analyst ensures the performance and stability of business applications by diagnosing and resolving issues, collaborating with various teams, and implementing improvements. This role involves mentoring junior members and actively identifying opportunities for optimization to meet business goals.

The Applications & Technical Support Expert at FARO will provide technical support for complex customer issues, train customer service specialists, and assist with CAD interpretation and metrology. This role requires strong problem-solving skills and the ability to communicate effectively with customers regarding software and product issues.

As an Elite Technical Support Engineer at Tenable, you will provide technical support for the product suite, mentor other engineers, diagnose complex issues, manage communications for incidents, and contribute to knowledge base articles. Strong skills in security and system operations are essential, along with effective communication and problem-solving abilities.

As a Technical Support Specialist at Aircall, you will assist customers with complex technical inquiries, troubleshoot issues across various platforms, and collaborate with teams like Success and Engineering. Your role will involve training the Customer Support team and documenting solutions, ensuring high customer satisfaction and effective resolution of systemic issues.

As a Support Engineer at GitLab, you'll troubleshoot complex customer issues involving the GitLab platform, collaborate with various teams to resolve bugs and improve documentation, and contribute to code and support tools. You'll also engage with customers directly through support tickets and participate in regular on-call rotations for emergency support.

The Support Engineer provides direct customer support by troubleshooting and managing incidents related to the company's SaaS platform. Responsibilities include diagnosing issues, writing SQL queries, collaborating with various teams, and ensuring high customer satisfaction through effective communication and problem resolution.