Top Technical Support Jobs in Calgary

The Senior Technical Support Specialist provides Level 1 and Level 2 IT support for users, manages user access changes, supports Windows and macOS workstations, and ensures compliance with security standards in a multi-platform environment.

The Customer Experience Specialist will enhance physician and patient experiences by leveraging AI-driven solutions, synthesizing insights, and improving customer trust through effective communication and problem-solving.

As a Technical Support Engineer at Cohesity, you'll resolve technical issues, collaborate with engineering, and enhance customer support through troubleshooting and knowledge base articles.

Provide technical support for Blue Planet software, troubleshoot issues, collaborate with cross-functional teams, and maintain customer satisfaction.

The role involves providing escalation support for customer technical issues, creating documentation, and collaborating with internal teams, with a strong focus on customer service and technical solutions.

Provide technical support for customers, troubleshoot complex issues, maintain communication, prioritize inquiries, and collaborate with engineering teams for solutions.

Lead the AMER support team, manage escalations and performance, ensure SLA compliance, and communicate with customers during incidents while mentoring team members and driving process improvements.

The Manager of Technical Support Engineering is responsible for leading and growing a team of Technical Support Engineers, ensuring exceptional technical support and customer satisfaction while driving process improvements and team performance.

As a Technical Support Engineer, you will troubleshoot technical issues, provide customer support, and enhance customer experiences through API integrations and workflow documentation.

The Director of Technical Support will lead a global support team, manage technical support functions, optimize AI workflows, and enhance cross-functional collaboration.

The Technical Support Specialist will manage support tickets, troubleshoot technical issues, and assist users with Thunderbird products while identifying improvements in support processes.

Provide technical support to customers, troubleshoot issues, develop internal tools, and improve product documentation while collaborating with engineering teams.

Provide remote-first technical support to end users via email, phone, and online channels. Troubleshoot, triage, and resolve issues, document tickets in Zendesk, escalate with recommendations, test fixes, support product adoption, and occasionally travel for training (<10%).

As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.

Provide remote and onsite technical support for complex equipment issues, collaborate with engineers, develop troubleshooting tools, and coach less experienced colleagues.

Manage graphic design, data and print production for LDS projects: produce print-ready artwork, prepare load/export files for litigation software, maintain graphic libraries, perform QC, direct production team, operate production equipment, and complete invoicing and project reports while meeting deadlines and legal/quality requirements.