Top Technical Support Jobs in Calgary

The Technical Support Analyst provides advanced second-level support for technical issues across various platforms, guides users, documents solutions, and improves operational processes.

The Senior Technical Support Specialist provides Level 1 and Level 2 IT support for users, manages user access changes, supports Windows and macOS workstations, and ensures compliance with security standards in a multi-platform environment.

As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.

Provide remote and onsite technical support for complex equipment issues, collaborate with engineers, develop troubleshooting tools, and coach less experienced colleagues.

Provide technical assistance and troubleshooting for Calix Access products, focusing on Cloud-based EMS applications, while collaborating with teams to resolve network issues.

The Technical Support Specialist will assist customers via chat, phone, and email, resolving technical issues and providing product support while maintaining high customer satisfaction.

Provide technical support for Blue Planet software, troubleshoot issues, collaborate with cross-functional teams, and maintain customer satisfaction.

Provide technical support for customers, troubleshoot complex issues, maintain communication, prioritize inquiries, and collaborate with engineering teams for solutions.

Provide technical support for Nue.io implementations and integration with a focus on customer solutions, translating business problems into value-driven strategies.

Lead the AMER support team, manage escalations and performance, ensure SLA compliance, and communicate with customers during incidents while mentoring team members and driving process improvements.

The Technical Support Specialist provides remote and onsite support for imaging products, troubleshooting clinical issues, and enhancing customer workflows for cardiology and radiology.

Provide technical support to customers, troubleshoot issues, develop internal tools, and improve product documentation while collaborating with engineering teams.

Provide remote-first technical support to end users via email, phone, and online channels. Troubleshoot, triage, and resolve issues, document tickets in Zendesk, escalate with recommendations, test fixes, support product adoption, and occasionally travel for training (<10%).

As a Technical Customer Support Specialist, resolve complex issues for B2B customers, provide technical support in Mandarin and English, document processes, and identify product gaps to enhance the user experience.