Top Technical Support Jobs in Calgary

Provide technical support to clients using SDK products, troubleshoot issues, document solutions, and enhance customer satisfaction with Apryse’s technology.

Provide technical support for Samsara's IoT products, troubleshoot complex issues, maintain customer documentation, and collaborate with engineering teams to enhance customer experience.

Provide technical support via phone, chat, and email, troubleshoot complex SaaS and hardware issues, mentor juniors, and improve customer experience.

The role requires delivering production support, managing cloud infrastructure, mentoring juniors, and ensuring compliance with SLAs.

The Technical Support Engineer provides customer support by addressing queries, diagnosing issues, and collaborating with engineering for complex problems. They improve processes and may write documentation, while also balancing enterprise and self-service user needs.

Work as a Blue Planet Portfolio Support Engineer by providing technical support, resolving issues, collaborating with teams, and improving product functionality.

Provide technical support for customers, troubleshoot complex issues, maintain communication, prioritize inquiries, and collaborate with engineering teams for solutions.

As a Technical Support Engineer at Pocus, you'll assist customers with product-related questions, build support structures, and collaborate with cross-functional teams while driving customer success.

The Technical Support Specialist will deliver outstanding customer experiences through technical troubleshooting, effective communication, and collaboration with teams, ensuring customer satisfaction and resolution of complex issues.

The Technical Support Specialist provides remote and onsite support for imaging products, troubleshooting issues, advising on system performance, and ensuring customer satisfaction.

As a Technical Support Engineer at Cohesity, you'll resolve technical issues, collaborate with engineering, and enhance customer support through troubleshooting and knowledge base articles.

Manage long-term customer integrations, coordinate between customers and engineering, triage and debug issues (logs, cURL/Postman), maintain project trackers and documentation, deliver training, meet SLAs, participate in on-call rotation, and submit bug reports and feature requests.

The Technical Support Engineer provides frontline support to customers using Magnet's mobile products, ensuring timely and effective issue resolution through various communication channels. The role involves collaboration with teams across the company to enhance customer experience and might require travel and after-hours coverage.

Provide remote-first technical support to end users via email, phone, and online channels. Troubleshoot, triage, and resolve issues, document tickets in Zendesk, escalate with recommendations, test fixes, support product adoption, and occasionally travel for training (<10%).

The Technical Support Engineer provides application support, executes Azure DevOps deployments, troubleshoots issues, and ensures 24/7 operational service availability.

As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.

As a Technical Support Lead, you'll provide technical assistance, manage complex customer inquiries related to data and reporting, monitor support quality, and identify improvement opportunities in collaboration with various teams.

The Technical Support Engineer will provide enterprise-level support to customers, troubleshoot issues, and document knowledge while ensuring high-quality service and communication.