Top Operations Manager Jobs in Calgary

Owns and improves the operational toolkit supporting Solutions Architects, including systems, workflows, reporting, documentation, support requests, engagement tracking, capacity planning, and data quality. Partners with revenue technology, analytics, and system owners to translate field needs into requirements, automate processes, improve handoffs, and sustain adoption. Supports SA leadership through reporting, business reviews, operating rhythms, testing, rollouts, and continuous operational improvements.

Own and improve GitLab’s end-to-end renewals operating model, including forecasting, retention reporting, quoting, data quality, case management, workflow automation, and capacity planning. Partner with Revenue Technology, Analytics, Finance, Sales, and Customer Success to improve Salesforce, subscription, billing, and reporting systems. Lead cross-functional operational improvements, document processes, analyze renewal performance, and influence stakeholders without direct authority.

Lead renewal analytics and forecasting for direct and channel motions. Build renewal health scoring and predictive models, improve Clari and SFDC processes, surface churn and expansion insights, partner with RevOps/Finance/IT, automate reporting, and present recommendations to senior stakeholders to improve retention and renewal performance.

Leads store operations and customer-facing staff for an equipment rental location. Responsibilities include coaching employees, coordinating daily activities, supporting business growth strategies, maximizing sales opportunities, resolving team issues, monitoring inventory, ensuring equipment availability, and overseeing product quality and merchandising. The role also promotes workplace safety, supports customers with equipment needs, and performs sales and rental duties when required.

Directs contact center operational activities, staffing, team supervision, KPI and service-level performance, reporting, employee development, coaching, and recruiting. Analyzes operational data to identify underperformance, develops improvement solutions and incentive programs, coordinates scheduling changes, resolves escalated issues, and collaborates cross-functionally with HR, IT, workforce management, and operations support teams.

Leads Professional Services operations by building scalable planning, forecasting, capacity, resource management, delivery, financial, and reporting processes. Partners with Finance, Sales, Customer Success, Engineering, and Delivery to improve PSA, CRM, time-tracking, automation, service pricing, revenue recognition, and go-to-market alignment. Provides leadership visibility into pipeline, staffing, utilization, project economics, margins, and growth while driving operational maturity across distributed services organizations.

Own revenue operations policies, global forecasting, and the CRO operating cadence. Analyze process and data issues, implement system-based improvements, reconcile sales and finance forecasts, lead executive reporting, coordinate operating reviews, document processes, and mentor teammates. The role partners across Sales, Finance, Deal Desk, Revenue Systems, Data, Product, and Enablement in a fully remote B2B subscription environment.

Own HR operations, employee lifecycle processes, and the ADP Workforce Now HRIS. Responsibilities include onboarding and offboarding, data governance, reporting, compliance, compensation administration, benefits and payroll system support, vendor management, immigration program coordination, and managing a People Operations Analyst. The role requires strong HRIS administration, analytical, communication, organizational, and project management skills.

Supervise and coach Team Leaders, oversee client service-level agreements, manage financial and operational performance, and drive continuous improvement. Responsibilities include staffing, performance management, reporting, client relationship management, employee development, corrective actions, and cross-functional collaboration with HR, Training, Quality, Workforce Management, and Talent Acquisition teams.

Leads marketing planning, governance, operational excellence, and cross-functional initiatives. Partners with marketing leadership on prioritization, business reviews, annual planning, budgets, strategic tracking, executive communications, process design, project management tools, dashboards, AI-enabled automation, and software implementation. Supports 1Mind onboarding and adoption while improving workflows, accountability, resource allocation, and performance measurement across the marketing organization.

Manage daily warehouse operations including receiving, storage, fulfillment, shipping, inventory control, labor planning, safety, quality, and customer service. Lead warehouse staff through coaching, performance management, and succession planning. Own KPIs, P&L reporting, budgets, cost reduction, continuous improvement, and executive reporting. Coordinate with logistics, procurement, customer service, and corporate teams while resolving escalations and ensuring compliance with safety and ISO 9001 standards.

Own the product organization’s operating system, including planning cadence, roadmap management, goal tracking, reporting, product development standards, launch readiness, customer insight systems, PM onboarding, training, tools, and team practices. Partner with product leadership, data, marketing, sales, success, and engineering to improve team effectiveness, visibility, and decision-making as the company scales.

Own the product organization’s operating system, including planning cadence, roadmap management, goal tracking, reporting, product development standards, launch readiness, customer insight systems, PM onboarding, tooling, and team development. Partner with product leadership, data, marketing, sales, success, and engineering to improve product execution and organizational effectiveness.

Manage daily imaging operations, optimize workflow and capacity planning, maintain imaging equipment and DR processes, support and train staff, coordinate chain-of-custody/security, and represent the branch on DMS operations and implementation calls.

Leads Team Leaders and oversees service-level performance, revenue goals, operational reporting, staffing, client relationships, coaching, and continuous improvement. The role manages direct reports, conducts performance reviews, resolves employee issues, supports client business reviews, and ensures operational and financial expectations are achieved while maintaining company standards.

Leads store-level product operations, inventory management, merchandising, product flow, promotional execution, and operational standards. Translates strategic priorities into action plans that improve sales, profitability, customer experience, and inventory accuracy. Manages operational and visual teams through coaching, recruitment, development, performance management, labor planning, and engagement initiatives. Ensures compliance with health and safety, loss prevention, and company procedures while driving consistent execution in a customer-facing retail environment.

Own global business operations workflows, including the Global Fonts Program and Player Data Compliance initiatives. Coordinate studios and corporate teams across Legal, Privacy, Procurement, Publishing, and Engineering. Maintain compliance records, contracts, approvals, and risk-tracking systems; manage vendor proposal workflows; optimize operational processes using tools such as Airtable, Jira, Confluence, and generative AI. Provide project management support for software migrations, tool rollouts, and M&A integration initiatives.

Oversee lodge management teams across oilsands field operations, ensuring operational efficiency, safety, quality, customer satisfaction, financial performance, and compliance. Lead performance management, development, strategic initiative implementation, process improvement, profitability efforts, and adherence to employment, human rights, health and safety, and WHMIS standards. Establish goals and financial targets for multiple locations while spending approximately 80% of the role in the field and working some weekends.

Lead daily onsite operations for autonomous and wheelchair-accessible vehicle fleets. Ensure safe, reliable, compliant service; resolve real-time fleet and rider-accessibility issues; analyze ridership and utilization data; coordinate with local partners, drivers, operators, and internal teams; improve WAV rider experiences; and travel monthly to support driver onboarding, safety training, and operational relationships across U.S. markets.

Supports management of commercial building operations, maintenance, safety, sustainability, budgets, contractors, vendors, capital projects, tenant improvements, and facility systems. Supervises operating staff and service providers, administers CMMS and preventive maintenance programs, monitors building performance, coordinates regulatory compliance, and responds to operational emergencies. Provides leadership, coaching, procurement support, project coordination, and tenant service while acting for the Operations Manager when required.

Manages live operations execution for MARVEL Strike Force by translating strategy into requirements, tickets, configurations, and implementation plans. Coordinates external partners, launch readiness, cross-functional workstreams, quality assurance, and issue resolution. Improves workflows and documentation, uses performance data and player segmentation to validate decisions, and applies AI tools to accelerate analysis and execution quality.

Oversee daily 3PL operations across warehousing, transportation, fulfillment, inventory, and customer service. Lead and develop large teams, manage KPIs and operational risk, improve processes using Lean or Six Sigma methods, analyze performance data, and maintain profitability through budgeting and P&L oversight. The role may expand to regional multi-site responsibility and requires hands-on leadership in fast-paced warehouse and logistics environments.

Manages a remote Sales Operations and Contracting team supporting client acquisition, onboarding, proposals, contracts, amendments, approvals, and order processing. Oversees shared queues, team performance, reporting, dashboards, and operational metrics while partnering with Sales, Customer Success, Onboarding, Finance, Legal, and Continuous Improvement. Leads process improvement, automation, change management, prioritization, escalation handling, and team development. Travel is required 20% annually.

Manage and grow strategic partner relationships, develop partnership plans and OKRs, identify new collaboration opportunities, negotiate mutually beneficial deals, analyze performance data, provide actionable insights, and resolve operational issues. The role partners cross-functionally with product, operations, data, and sales teams to expand the partner ecosystem and accelerate business growth.

Manage and grow strategic partner relationships, develop business plans and OKRs, identify new collaboration opportunities, negotiate mutually beneficial deals, analyze performance data, deliver actionable insights, and resolve operational issues. The role partners with product, operations, data, and sales teams to execute partnership strategies and accelerate business growth.