Top Operations Manager Jobs in Calgary

Owns the technology, processes, data, and operational infrastructure supporting GitLab’s channel and ecosystem partnerships. Responsibilities include partner deal registration, quote-to-cash, tiering, incentives, PRM and Salesforce administration, system integrations, attribution data, reporting, month-end close, process documentation, and AI workflow automation. The role coordinates with Deal Desk, Finance, IT, Legal, Sales, and partners to improve execution, resolve escalations, and scale ecosystem operations.

Manage business operations for the Services organization, including Implementation, Installation, and Customer Education. Optimize workflows, monitor performance, manage recurring business processes, produce Salesforce reports, and lead strategic projects that improve customer experience and team efficiency. Partner with Sales, Support, Product, and leadership on forecasting, territory alignment, QBRs, resource allocation, and operational decision-making in a high-growth SaaS environment.

Leads CrowdStrike’s enterprise crisis response program, including governance, playbooks, activation processes, exercises, training, readiness, incident command coverage, executive briefings, and after-action improvements. Partners across resilience, security, communications, and customer response functions to coordinate high-impact events. Builds and manages the Response Operations team, supports executives during crises, maintains on-call readiness, and drives corrective actions to closure.

Leads final assembly manufacturing operations for aerospace aircraft programs, overseeing production, quality, logistics, inventory, maintenance, safety, budgets, and workforce development. Drives Lean Manufacturing, Kaizen, 5S, KPI improvement, operational planning, production ramp-ups, and continuous improvement. Partners with Engineering, Supply Chain, Quality, Maintenance, and Program Management to achieve safety, quality, cost, delivery, productivity, and employee engagement objectives while maintaining AS9100 and regulatory compliance.

Owns and improves the operational toolkit supporting Solutions Architects, including systems, workflows, reporting, documentation, support requests, engagement tracking, capacity planning, and data quality. Partners with revenue technology, analytics, and system owners to translate field needs into requirements, automate processes, improve handoffs, and sustain adoption. Supports SA leadership through reporting, business reviews, operating rhythms, testing, rollouts, and continuous operational improvements.

Manage day-to-day security operations across multiple client sites, ensuring staffing coverage, employee performance, service standards, and incident response. Coordinate schedules, dispatch, payroll administration, client support, site visits, and contract launches. Oversee vehicles, mobile devices, keys, uniforms, and operational equipment while maintaining records and resolving issues. Coach frontline employees, support account managers, address operational risks, and respond to urgent matters outside regular business hours.

Oversee lodge management teams across oilsands field operations, ensuring operational efficiency, safety, quality, customer satisfaction, financial performance, and compliance. Lead performance management, development, strategic initiative implementation, process improvement, profitability efforts, and adherence to employment, human rights, health and safety, and WHMIS standards. Establish goals and financial targets for multiple locations while spending approximately 80% of the role in the field and working some weekends.

Supports channel and ecosystem partner programs by managing operational execution, processes, workflows, reporting, dashboards, onboarding, incentives, and cross-functional initiatives. The role analyzes program performance, identifies process improvements, coordinates stakeholders, supports planning and launches, and ensures consistent adoption of partner policies and tools.

Leads cross-functional operations enablement programs that scale compliant, high-quality servicing. Owns roadmaps, operational readiness, stakeholder governance, risk resolution, change management, training strategy, knowledge management, process improvement, and performance measurement. Partners with Product, Engineering, Operations, Compliance, and vendors to translate strategy and technical concepts into scalable workflows, resources, and customer and agent experience improvements.

Lead renewal analytics and forecasting for direct and channel motions. Build renewal health scoring and predictive models, improve Clari and SFDC processes, surface churn and expansion insights, partner with RevOps/Finance/IT, automate reporting, and present recommendations to senior stakeholders to improve retention and renewal performance.

Own day-to-day financial operations, including financial reporting, client invoicing, accounts receivable, forecasting, expense and cost monitoring, foreign exchange management, and financial process improvement. Partner with Sales, Operations, RevOps, Delivery, leadership, external accountants, engineers, and advisors to resolve billing issues, improve controls, manage cash flow, and coordinate annual Canadian SR&ED submissions.

Leads Team Leaders and oversees operational performance, client service-level agreements, financial targets, reporting, staffing, employee development, and client relationships. The role manages performance, resolves employee issues, coordinates with support functions, implements improvement plans, and participates in client business reviews to maintain service quality and achieve operational goals.

Leads store operations and customer-facing staff for an equipment rental location. Responsibilities include coaching employees, coordinating daily activities, supporting business growth strategies, maximizing sales opportunities, resolving team issues, monitoring inventory, ensuring equipment availability, and overseeing product quality and merchandising. The role also promotes workplace safety, supports customers with equipment needs, and performs sales and rental duties when required.

Build and scale renewal operations for a high-volume down-market segment. Own renewal data, reporting, forecasting, pacing models, workflows, systems configuration, partner portal processes, and recurring operating cadences. Translate CRM data into executive insights, establish leading indicators, improve data quality, and coordinate with Revenue Operations, Customer Operations, IT, and cross-functional stakeholders to automate and optimize renewal processes.

Leads daily fulfillment center operations across inbound, put-away, outbound, B2C, B2B, and returns. Manages Area Managers, operations leads, and warehouse associates while maintaining inventory accuracy, operational KPIs, staffing, payroll, budgets, and safety. Oversees WMS processes, ICQA, audits, launches, process improvements, and cross-functional collaboration. Requires experience leading large warehouse teams, technical operations, automation, and high-volume distribution environments.

Leads Professional Services operations by building scalable planning, forecasting, capacity, resource management, delivery, financial, and reporting processes. Partners with Finance, Sales, Customer Success, Engineering, and Delivery to improve PSA, CRM, time-tracking, automation, service pricing, revenue recognition, and go-to-market alignment. Provides leadership visibility into pipeline, staffing, utilization, project economics, margins, and growth while driving operational maturity across distributed services organizations.

Owns the strategy, design, implementation, governance, analytics, and continuous improvement of global sales compensation programs. Responsibilities include designing quotas, commissions, accelerators, and SPIFFs; configuring Xactly and Salesforce; managing launches, documentation, compliance, disputes, reporting, and training; and partnering with Sales, Finance, HR, and executive leadership to align incentives with business goals.

Leads IT business partnership and technology execution for manufacturing plants across the U.S. and Canada. Translates operational priorities into digital solutions, oversees ERP, MES, infrastructure, cybersecurity, and shop-floor technology initiatives, and maintains data continuity across the digital thread. Develops business cases, prioritizes portfolios, supports implementations, resolves systemic IT issues, and ensures technology investments deliver measurable operational value. Applies Lean and Six Sigma principles while collaborating with plant leaders, enterprise architecture, delivery teams, and senior stakeholders.

Leads real-time, 24/7 airport operations, making critical safety, security, capacity, emergency, and continuity decisions. Oversees airport personnel, coordinates with airlines, government agencies, security teams, and other stakeholders, and briefs executives during incidents. Responsibilities include weather and capacity planning, NOTAMs and permits, incident auditing, crisis response, employee scheduling, coaching, and operational improvement initiatives.

Own and improve go-to-market workflows spanning lead routing, lifecycle campaigns, CRM and marketing automation, data quality, reporting, and AI-enabled processes. The role involves building, testing, monitoring, documenting, and continuously improving reliable workflows across Salesforce, Customer.io, Clay, Looker, and related systems. Success requires strong troubleshooting, analytical judgment, clear communication, independent ownership, and at least three years of relevant operations experience.

Owns partner marketing operations across Salesforce reporting, campaign data, MDF budgeting and reconciliation, partner portal administration, training content, and system integrations. The role analyzes partner engagement and campaign performance, maintains accurate records across platforms, troubleshoots portal issues, manages partner access, and coordinates with Marketing, Sales, Finance, IT, and external partners. Success requires strong organization, project management, data analysis, Salesforce, Excel, and PRM platform experience.

Own legal operations, contract lifecycle management, agreement triage, templates, repositories, outside counsel billing, legal spend, corporate governance, cap table maintenance, transaction support, and claims and litigation coordination. Administer legal technology, build operational dashboards, improve workflows through automation, and partner with Finance, Accounting, People Operations, Compliance, and business teams.

Owns Partner Marketing operations across Salesforce reporting, campaign data, MDF budgeting and reconciliation, partner portal administration, training content, and system integrations. The role maintains data accuracy, builds dashboards, tracks partner engagement and campaign performance, troubleshoots portal issues, manages partner access, and coordinates with Marketing, Sales, Finance, IT, and partners. It requires strong Salesforce, Excel, project management, data analysis, and partner portal experience.

Own the marketing and sales operations systems supporting a B2B SaaS go-to-market organization. Manage Salesforce and HubSpot architecture, lead routing, attribution, funnel reporting, data integrity, email programs, outbound workflows, MarTech vendors, budgets, and pipeline governance. Train cross-functional teams, maintain documentation, support executive decision-making with performance analysis, and improve customer retention and expansion workflows. This is a hands-on team-of-one role requiring advanced CRM expertise, analytical judgment, and strong cross-functional communication.

Own the revenue operations infrastructure supporting Marketing and Sales, including Salesforce and HubSpot architecture, lead routing, attribution, funnel reporting, data integrity, email marketing, outbound programs, MarTech budgeting, pipeline design, and executive analysis. Train teams, maintain documentation, manage customer data workflows, and build scalable systems that improve forecasting, conversion, retention, and revenue growth.