Top Tech Jobs & Startup Jobs in Calgary

Lead end-to-end product design for real-time insights, reporting, and analytics in a legal SaaS product. Translate complex data and domain logic into scalable, accessible UI patterns, prototype AI-powered features, conduct customer research, and partner with product and engineering to drive strategy, launches, and iterative improvements.

Run strategy and training onboarding sessions, drive customers to first value, manage multiple client cases, own account health and churn prevention, mentor junior teammates, contribute to knowledge base, collaborate with Sales and Enablement, customize onboarding journeys, and identify process improvements to meet KPIs.

Lead and build a secure, highly available internal platform by writing code and IaC, closing infrastructure gaps, defining LLM strategy and guardrails, mentoring engineering managers and ICs, partnering with leadership and recruiting to scale internal tooling, and ensuring security, performance, and reliability across internal workflows.

Build and run end-to-end customer marketing programs for small-business customers to drive cross-sell, upsell, and product adoption. Plan multi-channel campaigns (email, digital, events, in-product), analyze KPI and funnel performance, develop AI-powered campaign workflows, and collaborate with sales, product, and marketing to optimize expansion and revenue.

Lead and mentor an ML engineering team to design, build, and ship LLM/GenAI and agentic systems (retrieval, tool use, orchestration, RAG). Collaborate with MLOps, product, and data science, review code, evaluate models, preprocess complex unstructured data, and deliver scalable, reliable AI features for a SaaS product in an agile environment.

Own and evolve Clio’s Centralized Billing System (CBS): define roadmap, prioritize competing stakeholder requests, partner with GTM/Finance/Sales, ensure telemetry and metrics, and make high-impact product decisions for pricing, quoting, packaging, and charging customers.

Lead end-to-end delivery of strategic, complex cross-functional programs (product launches, global expansion, M&A, internal transformation). Build alignment with executives and functional leaders, scope workstreams, identify dependencies and risks, remove blockers, and deliver roadmaps, timelines, and outcomes. Drive decision-making, facilitate needs assessments and workshops, and apply PM best practices to ensure projects meet business objectives.

Serve as a Professional Services Workflow Consultant for Clio, advising law firms on workflow optimization and configuring Clio products. Assess client processes, implement account setups and document-generation workflows, promote AI-powered features responsibly, support adoption and change management, track sales activity in Salesforce, and relay customer feedback to product teams to improve offerings.

The Systems Specialist, FP&A supports the EPM platform by managing technical issues, user training, and system maintenance to enhance financial processes.

The Program Manager, Digital Customer Success will execute and evolve Clio’s digital strategy, focusing on retention and adoption programs for a diverse SMB customer base.