As a Senior Customer Support Lead, you will provide high-quality support while troubleshooting complex issues on Findem's platform. You will build processes to enhance the support function, collaborate with engineering teams, and develop self-service resources to empower customers and improve operational excellence.

The Enterprise Account Manager will drive revenue growth by cultivating relationships with C-level executives and strategic clients, ensuring adoption of Findem's platform while collaborating with internal teams. Responsibilities include managing a portfolio, generating revenue, and providing market insights to assist customer success and value realization.