Identify, qualify, and close enterprise public-safety software opportunities within a prescribed territory. Build and manage pipelines to quota, demonstrate solutions, negotiate contracts, maintain CRM records, and maintain client relationships while complying with required security/background checks.

Lead strategy and operations for the Customer and Prospect Database, oversee the BDR team, and deliver audience reporting and market intelligence to drive segmentation, campaign optimization, and pipeline growth.

Design, build, and operationalize a scalable engineering analytics platform: pipelines, integrations, semantic layer, and BI dashboards. Define and enforce engineering KPIs (DORA, delivery health, quality), ensure data quality/governance, and deliver insights to engineering leadership to drive operational improvements.