The Business Development Manager is responsible for increasing residential mortgage origination volume through broker relationships. This role requires prospecting new brokers, nurturing existing partnerships, and delivering exceptional service to meet origination targets. The position involves both virtual and in-person interactions at training sessions and industry events.

The Renewals Advisor manages relationships with borrowers nearing mortgage maturity, focusing on retention through proactive communication, renewal negotiations, and providing tailored recommendations. Responsibilities include preparing and processing loan renewal documents while ensuring compliance and risk management.