Top Tech Jobs & Startup Jobs in Calgary

Lead the architecture, development, and delivery of scalable backend systems, APIs, data pipelines, and services supporting global 3D and computer vision applications. Drive technical direction, system performance, resiliency, observability, and maintainability. Mentor senior engineers, conduct architecture reviews, lead cross-functional initiatives, influence hiring and team growth, and shape engineering culture and long-term technical vision.

Manage end-to-end visualizer integrations, coordinate with Professional Services and internal teams, design maintainable web-based visualizer solutions, create processes and documentation, and mentor Technical Project Management staff to deliver exceptional customer experiences on schedule.

Build qualified sales pipeline through prospecting, lead qualification, targeted campaigns, account mapping, and multi-channel outreach via email, LinkedIn, and phone. Maintain accurate prospect records and conversation notes in CRM systems, collaborate with marketing, revenue operations, and Account Executives, and consistently deliver high-quality opportunities toward team revenue goals.

Manage the post-onboarding lifecycle for a portfolio of SMB SaaS customers across North America. Responsibilities include monitoring customer health, retention, and expansion; building trusted executive relationships; identifying growth opportunities; maintaining accurate customer success records; advocating for customer needs internally; and collaborating with product, sales, and leadership to improve customer outcomes.

Manage the customer lifecycle for mid-market strategic accounts, driving customer health, retention, and expansion. Build trusted relationships with customers and C-suite executives, identify opportunities to increase platform adoption, maintain accurate records in Salesforce, mentor Customer Success teammates, and advocate for customer needs internally. The role requires managing a book of enterprise business, handling technically complex processes, prioritizing deadlines, and delivering exceptional customer experiences in a remote-first SaaS environment.

Lead a team of Customer Success Managers serving mid-market customers. Responsibilities include growing and retaining the customer base, increasing revenue retention, resolving escalations, representing customer needs internally, documenting technical solutions, and coaching CSMs to achieve performance goals. The role also drives process improvements, customer satisfaction, strategic recommendations, and strong customer experiences in a SaaS environment.

Lead a team of Customer Success Managers serving mid-market customers. Drive retention, revenue growth, customer satisfaction, and exceptional experiences while coaching team members, supporting escalations, documenting technical solutions, analyzing data, and partnering with Product, Sales, and Leadership to improve customer outcomes.

Own specific product segments, define requirements, write product specs, coordinate development, collaborate with customers and cross-functional teams, use data and A/B testing to drive decisions, and maintain high quality and user-focused design.

Lead product development by working with users, customers, and engineering to define requirements, write product specifications, coordinate project delivery, build technical understanding, and use data (including A/B testing) to drive decisions and improvements.

Manage customer visualizer integrations end-to-end, partner with Professional Services and internal teams to deliver and design maintainable visualizer solutions, maintain processes and documentation, and provide technical expertise and best practices to ensure on-time, high-quality customer experiences.