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Lead multidisciplinary teams to deliver Ariel EAS pension administration implementations. Act as client-product development liaison, manage scope, risks, requirements traceability, knowledge transfer, and transition to support while coaching team members and driving process improvements.

Manage client accounts for defined benefit pension plan administration: plan and supervise work, monitor projects, train and coach staff, prepare and track budgets, improve processes, support special projects, build client relationships and develop business.

Provide defined benefit pension plan administration including calculations, verification, annual statement production, plan rule interpretation, client/member support, and process improvement. Work on projects and special assignments while ensuring regulatory compliance and high customer service standards.

Lead client accounts for defined benefit pension administration, plan and supervise administration work, coach staff, monitor project progress and budgets, handle client/member/trustee requests, support special projects, improve processes, and help develop new business and client relationships.

Support pension plan administration and actuarial-related tasks including annual planning, production and verification of work, budget tracking, client and member communication, training team members, participating in special projects, and suggesting process improvements to enhance client satisfaction and operational efficiency.

Validate and verify pension plan calculations by analyzing specifications, creating and running test scenarios in pension calculation software, documenting anomalies, maintaining test suites, and collaborating with development, actuarial, and business teams to resolve issues and improve verification processes.