Handle inbound/outbound customer orders and quotes for plumbing, HVAC/R and industrial products. Provide pricing, inventory and delivery info, build customer relationships by phone/email, support outside sales, meet sales targets, and follow company safety policies.

Manage branch inventory control, administrative duties, warehouse and delivery operations. Duties include cycle counts, non-productive inventory management, invoicing, AS400 customer file maintenance, fleet optimization, safety enforcement, HR support, equipment maintenance, and acting as Branch Manager backup.

Lead and execute risk-based field and corporate internal audits across branch, distribution and corporate functions. Plan engagements, perform walkthroughs, testing, analytics, draft findings and reports, present results, coach audit staff, assess fraud and compliance controls, recommend process improvements, and support audit program planning and stakeholder collaboration. Heavy emphasis on audit quality, control evaluation, data analytics, and travel to audit locations.