The Sales Development Representative at Medsender will identify and qualify leads, conduct outreach, and manage CRM interactions to support sales growth.

The Implementation Specialist manages customer onboarding and training for Medsender, ensuring successful setup and support for clinic workflows, while improving training resources and documentation.

Provide L1 customer support for Medsender via email/chat/Zoom, troubleshoot workflows, triage bugs to Product/Engineering, improve documentation, support onboarding, and follow HIPAA minimum-necessary practices.