Leads enterprise application engineering strategy, modernization, integration, escalated support, governance, and operational resilience across ERP, HCM, SIS, finance, and related platforms. Oversees directors, architects, and engineering teams; manages budgets, vendors, lifecycle planning, incident response, quality, releases, cybersecurity alignment, and continuous improvement. Partners with business and technology stakeholders to deliver scalable, secure, maintainable solutions while developing workforce capability and organizational effectiveness.

Leads engineering strategy, modernization, integration, reliability, governance, and support for academic technology platforms including LMS, course management systems, virtual labs, and instructional applications. Oversees technical teams, budgets, vendors, application lifecycle management, incident response, accessibility, cybersecurity alignment, and operational excellence. Partners with academic, business, architecture, cybersecurity, data, and IT operations stakeholders while developing engineering talent and advancing scalable, secure, and reliable teaching and learning solutions.

Processes, reconciles, and reports student enrollment certifications for VA educational benefits. Reviews student records, monitors enrollments, ensures compliance with VA regulations, resolves escalated certification issues, supports students and staff, coordinates with internal and overseas contacts, and develops job aids and training materials.