Top Tech Jobs & Startup Jobs in Calgary

Own the architecture, administration, integration, and optimization of Spellbook’s Sales and Customer Success technology stack. Manage HubSpot and adjacent revenue tools, build workflows and automations, enforce data governance, improve GTM processes, and guide systems adoption. Partner cross-functionally with Sales, CS, RevOps, Marketing, Finance, and Enablement to create scalable revenue infrastructure and identify AI-driven efficiencies.

Build and lead Spellbook’s post-sale operations function, including customer success reporting, renewal and churn forecasting, risk scoring, tooling, data models, and scalable business processes. Own the Customer Success technology stack, improve adoption and administrative efficiency, and connect sales, customer success, support, and product workflows. The role requires strong analytical, systems, project management, communication, and cross-functional change-management skills in a B2B software environment.

Own the enterprise product strategy, vision, roadmap, and success metrics for an AI legaltech platform. Partner with engineering, design, sales, forward-deployed engineering, and customer success to build enterprise capabilities such as permissions, workflows, data residency, and integrations. Lead customer feedback, beta programs, complex deal support, onboarding, and account expansion while balancing custom enterprise needs with scalable core product development.