The Senior Account Manager will focus on expanding the current EMHware customer base through relationship building, upselling, and cross-selling. They will collaborate with various teams to deliver solutions, monitor account health, and maintain a deep understanding of products while advocating for customer needs within the organization.

The Senior UX Researcher will work with product management and design teams to conduct customer research, utilizing both qualitative and quantitative methods to generate insights that influence product development. Responsibilities include project management, crafting presentations, and fostering collaboration across departments to ensure high-quality product delivery relevant to customers' needs.