The Manager of Financial Planning & Analysis leads financial strategy, oversees reporting and planning processes, and supports executive leadership with strategic insights for growth and operational excellence.

Lead enterprise product vision and multi-year strategy for integrated product strategy and AI across ABC's portfolio. Build and manage a high-performing product and UX team, define AI-enabled platform and API-first capabilities, partner cross-functionally on go-to-market and technical decisions, and drive platform convergence, monetization, and measurable business outcomes.

Lead enterprise-scale transformation to design and implement an AI-enabled global customer support operating model. Define multi-year AI strategy, organizational design, governance, and success metrics. Influence executives and cross-functional partners, drive change management and adoption, translate strategy into measurable roadmaps, and represent transformation outcomes to senior leadership and external stakeholders.