The IT Director of Data Management & Analytics will lead cross-functional teams to deliver data capabilities supporting enterprise needs. Responsibilities include fostering a culture of continuous improvement, driving product management, providing thought leadership in analytics and data science, and collaborating on data integration. The role requires strategic problem-solving and strong leadership. Candidates must have extensive experience in data science and management, along with effective communication skills.

As a Senior Software Developer, you will design, develop, and maintain complex microservices and micro-frontends in the AWS Cloud for the Genesys Cloud Workforce Engagement Management product suite. Responsibilities include troubleshooting services, conducting code reviews, mentoring team members, and ensuring quality through testing.