Top Tech Jobs & Startup Jobs in Calgary

Administer and support large-scale cloud and on-premises monitoring deployments across multiple providers. Maintain performance, availability, capacity, permissions, upgrades, and audit compliance. Integrate applications and infrastructure with enterprise monitoring instrumentation, document operational processes, collaborate with technical teams, and mentor colleagues on observability practices. The role requires expertise in monitoring platforms, application performance monitoring, synthetics, end-user experience, infrastructure monitoring, distributed tracing, cloud services, scripting, SQL, and multiple operating systems.

Supervises Accounts Receivable and Collections operations, overseeing delinquent account recovery, cash application, reconciliations, disputes, and month-end close support. Monitors DSO, aging, delinquency, and cash collection metrics while ensuring SLA, quality, control, and audit compliance. Leads, coaches, and develops team members, manages performance, resolves escalations, partners with internal stakeholders, and drives process improvements.

Supports IT network and telecommunications operations by analyzing, maintaining, and troubleshooting LAN/WAN infrastructure, network hardware, telecommunications systems, and transmission equipment. Performs routine technical tasks, resolves identifiable network problems, supports limited-scope projects, follows established procedures, and develops competency under direct supervision.

Elicits and documents business requirements, facilitates stakeholder workshops, analyzes current and future-state processes, and creates BRDs, functional requirements, user stories, and process maps. Supports Agile delivery activities, UAT, change traceability, post-launch solution monitoring, and user training. The role independently manages requirements for a defined business area or system and applies process, data, and stakeholder analysis skills.

Elicits and documents business and functional requirements, facilitates stakeholder workshops, analyzes current and future-state processes, and creates BRDs, functional requirements, user stories, and process maps. Supports Agile delivery activities, UAT, requirement traceability, solution performance monitoring, and user training for enterprise productivity and workflow tools.

Designs, implements, and manages workforce IAM solutions across enterprise applications and hybrid directories. Leads identity integrations during mergers, acquisitions, and divestitures; consolidates identity providers; automates onboarding and offboarding; and develops API-driven workflows. Enforces SSO, MFA, PAM, RBAC, least-privilege, and conditional-access controls. Supports compliance audits, access reviews, troubleshooting, technical documentation, and cross-functional collaboration across security, IT, HR, and application teams.

Designs, implements, and manages workforce IAM and IGA solutions using SailPoint. Responsibilities include M&A identity migrations, application and HRMS integrations, automated provisioning, access certifications, RBAC, lifecycle management, directory services, platform upgrades, compliance, troubleshooting, and technical documentation. The role collaborates with security, IT, HR, and application teams while supporting enterprise-scale identity integrations and secure access controls.

Provides SaaS application support primarily for Adobe Sign and DocuSign, managing ServiceNow tickets, integrations, onboarding, enhancements, escalations, documentation, SLAs, and KPI reporting. Serves as a subject matter expert for application projects, coordinates with vendors and integration partners, tests resiliency plans, supports compliance and security requirements, and contributes to application strategy and complex IT initiatives.

Supervises exception management and business support activities within Revenue Management. Develops and monitors pricing recommendations, guardrails, and margin-enhancement programs; analyzes data, deal economics, and pricing strategies; manages pricing processes, systems, controls, audits, chargebacks, rebates, and fees. Collaborates with IT, Marketing, Finance, and other functions to implement process and system improvements and communicates pricing insights and profitability opportunities.

Lead OptiFreight billing services including allocation of freight charges, invoice accuracy checks, and invoice problem resolution. Supervise and develop analysts, drive process improvements and automation, maintain visibility of value streams, collaborate cross-functionally, and support vendor and customer contract administration.