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The Director of Software Development at Syndio will oversee AI and ML capabilities, develop software infrastructure strategies, and ensure the delivery of resilient and scalable services. The role entails collaborating with engineering, product, and data science teams, maintaining technical roadmaps, and fostering high-caliber engineering teams while ensuring reliable operations across systems.

As a Customer Success Manager at Syndio, you will guide customers in achieving workplace equity goals, manage relationships with enterprise clients, and collaborate with various teams to meet customer needs. You will ensure ongoing compliance, drive usage of equity tools, and contribute to the customer service strategy as the company grows.

As the Director of Software Development, you will lead the development of AI and ML capabilities within Syndio's SaaS offerings, aligning application architecture with business needs. Collaborate with engineering teams to ensure scalable and performant systems while developing foundational capabilities for permissions and internal services. Drive long-term vision and accountability across teams.

The Manager, Cloud Reliability will oversee the Site Reliability Engineering, Platform Engineering, and Cloud Operations functions, ensuring system reliability, scalability and security. Responsibilities include developing SLOs, managing infrastructure capacity, and guiding a team. The role emphasizes collaboration across teams to integrate reliability into the product lifecycle and identifying cost-saving measures in cloud infrastructure.

The Manager, Cloud Reliability will oversee Site Reliability Engineering, Platform Engineering, and Cloud Operations Engineering functions. Responsibilities include defining service level objectives, managing capacity planning, improving operational processes, and leading a team to enhance the performance and reliability of the cloud platform.

In this role, the Manager of Cloud and Site Reliability Engineering will oversee the SRE, Platform Engineering, and Cloud Operations functions, focusing on system reliability, scalability, and performance in a distributed SaaS environment. Responsibilities include guiding cloud platform development, managing a team, defining SLOs, and ensuring cost optimization.

The Customer Success Manager at Syndio will foster relationships with key accounts, advising them on workplace equity strategies and ensuring their compliance needs are met. They will guide customers towards achieving equity goals, collaborate with cross-functional teams, and influence customer service strategies. Success in this role requires engagement with C-Suite executives, customer relationship management, and a passion for workplace fairness.