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The Customer Success Manager at Syndio will focus on helping organizations achieve workplace equity by managing customer relationships, guiding clients on equity strategies, and ensuring product utilization and ongoing compliance. The role involves communicating with key decision-makers, collaborating with various teams, and influencing customer service strategies while ensuring customer's needs are met effectively.

The Manager of Cloud Reliability will lead Site Reliability Engineering, Platform Engineering, and Cloud Operations teams. Responsibilities include enhancing cloud platform scalability and security, managing infrastructure capacity, optimal cost management, and fostering collaboration across teams to ensure system reliability and effective product lifecycle management.

As a Manager of Cloud and Site Reliability Engineering, you will lead the SRE and Cloud Operations functions. Your responsibilities include developing service level objectives, managing capacity and costs, ensuring system performance, and mentoring a team of engineers. You'll work cross-functionally to guarantee the reliability and scalability of a cloud-based platform for large enterprises.

The Senior Software Developer will collaborate with the engineering team to design and develop features and services, focusing on backend systems for data ingestion, transformation, and delivery. Responsibilities include building scalable APIs, mentoring junior developers, and optimizing backend architecture for performance and security.

As the Director of Software Development, you will lead the development of AI, ML, and data capabilities for Syndio's SaaS offerings, focusing on architecture and system development for scalable and performant operations. Collaborating with engineering and product teams, you will establish technical priorities and a roadmap for core services, while ensuring a positive and accountable environment for your team.

Lead and develop the Site Reliability Engineering and Platform Engineering teams, focusing on the reliability and scalability of cloud-based systems. Responsibilities include managing production systems, implementing best practices in automation, monitoring, and observability, and collaborating with various teams to enhance system performance and reliability.

As a Customer Success Manager at Syndio, you'll guide a dedicated portfolio of customers towards achieving their workplace equity goals. Your responsibilities include maintaining strong relationships, advising on equity strategies, ensuring compliance, and driving usage of products while collaborating with various teams to enhance customer journeys.