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As a Customer Success Manager at Alpaca, you will lead relationships with B2B customers from launch to renewal, ensuring their success and satisfaction. You will manage escalations, drive feature adoption, forecast growth, and communicate account status while fostering strong internal and external relationships to support customer goals.

The Crypto Controller will manage accounting, financial reporting, and compliance for Alpaca's crypto operations. Responsibilities include preparing financial statements, overseeing transactions, managing audits, and collaborating with other departments on financial performance and strategic initiatives. Strong understanding of cryptocurrency and blockchain required.