Top Tech Jobs & Startup Jobs in Calgary

The Director, Strategy & Operations oversees planning, execution, and communication for Client Operations, ensuring alignment across departments and driving outcomes. This role involves leading initiatives, managing a team, and shaping executive communications, all while translating strategic direction into measurable results.

Own daily client funds cash reconciliations, investigate and resolve differences, record manual journal entries, document end-to-end money movement, partner cross-functionally, and help define and automate reconciliation processes including AI-assisted initiatives.

Own post-sale operational reliability by diagnosing workflow friction across onboarding, success, and support; design and implement scalable Salesforce-enabled workflows; ensure data integrity and trusted metrics; support reporting cadences; drive automation, change management, and cross-functional alignment to improve efficiency and customer experience.

As a Customer Success Manager at Wrapbook, you will manage the relationship with Film & TV clients, driving feature adoption and satisfaction while collaborating with various teams to ensure smooth operations.

Lead and evolve the Production Accounting and Accounting Integrations portfolio, setting product vision and delivering reliable accounting capabilities. Define workflows and strategies for integrations while managing a team of Product Managers and executing cross-functional collaborations.