Lead end-to-end service design for a healthcare SaaS platform: research, map journeys and service blueprints, facilitate co-design, drive solutions to delivery, mentor designers, and establish reusable frameworks and governance.

Drive prospect engagement in a full-cycle sales process, managing leads, conducting product demos, and fostering client relationships to meet sales objectives.

The Accounts Receivable Analyst manages daily AR operations, ensuring accurate billing, timely collections, contract management, and collaborates with Customer Support and Success teams.