The Customer Support Representative at 7shifts is responsible for providing personalized and empathetic support to customers via chat, email, and phone. This role involves troubleshooting customer issues, educating users on product features, tracking and reporting common issues, and collaborating with the support team.

The Senior Financial Analyst at 7shifts will forecast revenue and analyze trends while supporting financial planning. Responsibilities include creating complex revenue models, preparing reports, collaborating with teams for insights, and improving processes in revenue analysis and financial modeling for special projects.

As an IT Specialist at 7shifts, you will ensure a seamless tech experience for employees by troubleshooting issues, optimizing systems, and providing IT support. Collaborating across teams, you'll manage software platforms and assist with onboarding. Your expertise will enhance efficiency and security, directly impacting team productivity.