Lead and develop claims-focused learning programs, design instructional materials and toolkits, deliver and scale training across claims teams, partner with leadership and vendors, leverage technology to improve engagement, and coach subject-matter experts to present technical topics.

The Claims Communication and Process Enablement Lead is responsible for documenting Claims workflows, creating job aids, driving change adoption, and ensuring continuous improvement in execution quality.

The Director of Data Strategy will develop and execute a data strategy, ensuring data quality and governance across the organization, fostering collaboration among various departments for improved analytics and business outcomes.