Top Tech Jobs & Startup Jobs in Calgary

The Enterprise Account Manager will drive the growth and expansion of existing enterprise customers by building strategic relationships, developing account strategies, providing expert consultation, and identifying upsell opportunities. The role involves close collaboration with cross-functional teams to ensure customer success and documenting activities in Salesforce.

As a Senior Customer Success Manager at CoLab, you'll ensure customer success by deepening understanding of their business outcomes and guiding them in maximizing value from CoLab's products. You'll communicate the business impact of product adoption and hold customers accountable to actions necessary for achieving their goals, while establishing strong relationships at all organizational levels.