Own and optimize Amazon listings and account health: update titles, bullets, backend attributes, images and A+ content; manage cases end-to-end; research keywords and track listing performance with tools like Helium 10; support and monitor Amazon advertising data; maintain accurate spreadsheets and SOP-driven processes; collaborate with cross-functional teams to prevent suppressions and improve marketplace performance.

Provide high-quality administrative and office support: coordinate complex travel and logistics, manage Calgary office operations, communicate with vendors and landlord, support onboarding and team events, maintain supplies and meeting spaces, document and improve SOPs, handle confidential information, and ensure operational details and follow-ups are completed reliably.

As an Email Marketing Leader, you will create and manage personalized customer journeys, oversee marketing automation, and lead a team to enhance customer engagement and loyalty through various channels.