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Act as strategic partner between Global Business Services and IT Solutions to define GBS technology strategy, translate business needs into IT initiatives, build business cases, manage project pipeline (including AI initiatives), handle escalations, drive transparency and process improvements, set expectations, and report KPIs and metrics to GBS leadership.

Manage end-to-end recruitment for a high-volume and specialized hiring environment supporting the Manila GBS hub. Partner with hiring managers to define needs, proactively source candidates, maintain ATS (Workday), improve recruitment processes and SOPs, drive employer branding, support TA projects, coach junior recruiters, ensure compliance with local labor laws, and facilitate offer negotiation and closure.

Lead payroll governance, process and system strategy for global payroll transformation. Capture and migrate local processes, run design sessions, collaborate with vendors and IT, support implementations, maintain KPIs, training, audits, and continuous improvement across multiple countries.

Maintain general ledger activities including journal entries, reconciliations, fixed asset processing, month-end close, internal controls, BlackLine journal reviews, consolidation reporting, audit support, SOP updates, and process improvements within SLA timelines.

The A2R Subject Matter Expert oversees Account to Report processes, provides training and support for operations, and identifies process improvements.

Supervise ATR cluster/sub-team delivering Record-to-Report activities including general ledger, intercompany, fixed assets, reconciliations and month-end close. Ensure quality, SLA adherence, KPI reporting, issue resolution, process improvements, project support/migration, team coaching, and stakeholder collaboration.

Supervise a Record-to-Report cluster/sub-team: oversee transactional accounting and month-end close for Fixed Assets, Intercompany and General Ledger; ensure GAAP compliance, meet KPIs and SLAs, resolve escalations, drive process improvements, coach staff, and support migrations and complex transactions.

The Senior Financial Specialist records transactions in the general ledger, conducts reconciliations, prepares reports, and oversees month-end closings while ensuring compliance with policies and SLAs.

Lead change management and people-readiness activities across global transformation programs. Develop and execute communication, stakeholder engagement, training, and readiness plans; support program coordination, governance, risk/issue tracking, and transition stabilization to ensure sustainable adoption and alignment with business objectives.

Join Manila's Global Business Services team to deliver high-quality shared services across finance, HR, tax, procurement, and operations. Drive process excellence, continuous improvement, automation, and collaborate with global teams to support business-critical processes and strategic initiatives.