Supports and enhances enterprise applications including NetSuite, Jira, HubSpot, and Power BI. Analyzes business requirements, configures and tests systems, develops scripted solutions, resolves incidents, maintains documentation, supports upgrades, facilitates data integrity activities, and trains users. The role also participates in project delivery, application lifecycle planning, reporting, stakeholder communication, and on-call or after-hours production changes.

Supports global inside sales activities by assisting distributors, dealers, resellers, prospects, and customers. Responsibilities include answering sales and positioning questions, coordinating demonstrations and webinars, managing guided evaluations, recruiting channel partners, communicating territory opportunities, reporting progress, and supporting sales and marketing events. Requires strong communication, presentation, listening, problem-solving, attention to detail, Spanish fluency, and familiarity with sales and collaboration tools.