The Principal Technical Account Manager leads customer collaboration, ensuring adoption and integration of Black Duck solutions in CI/CD workflows, providing guidance on compliance and optimizing technology use to enhance quality and security in software development.

Design, build, and operate scalable infrastructure and delivery pipelines for a product suite. Lead containerization (Docker, Kubernetes), multi-cloud deployments (AWS/GCP/Azure), CI/CD best practices, and incident-driven improvements. Mentor teams, act as escalation for operations, participate in weekend support rotations, and drive reliability, security, and automation.

The Lead Enterprise Account Executive is responsible for acquiring new enterprise customers, driving revenue, and engaging with executives, focusing on software security solutions.