Provide Tier 2 IT support across Western Canada offices, including networks, firewalls, security operations, Microsoft environments, virtualization, backups, data governance, device deployment, and AI tool administration. Perform troubleshooting, incident response, root-cause analysis, documentation, change control, user training, and business-impact prioritization. The role requires independent multi-site support, occasional travel, on-call participation, and collaboration with remote IT teams.

Plans and leads complex mechanical engineering assignments involving HVAC, plumbing, fire protection, and control systems. Manages mid-sized to large projects, budgets, schedules, multidisciplinary teams, client relationships, and design quality. Develops innovative engineering solutions, improves standards, prepares reports and cost estimates, mentors junior staff, supports hiring and team planning, and contributes to business growth. The role requires regular office collaboration with hybrid flexibility.