Lead customer ERP implementation readiness, role-based training, workshops, curriculum development, testing, go-live preparation, and post-go-live support. Translate accounting, procurement, inventory, supply chain, and manufacturing workflows into practical system-based processes. Track user readiness, coordinate stakeholders, identify risks, support adoption, and improve reusable training resources and implementation methods.

Lead a portfolio company’s software engineering function by writing production code, modernizing its software development lifecycle, coaching engineers, setting the product roadmap with the GM, and implementing AI-enabled development and product capabilities. The role requires rapidly adapting to varied technology stacks, improving legacy systems without rewrites, and operating independently while collaborating directly with operators and customers.