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Drive new business and expand enterprise accounts by positioning CrowdStrike as the preferred cybersecurity supplier. Build and maintain C-level relationships, develop account plans, lead virtual teams, manage pipeline and forecasts, and close large solutions. Collaborate with internal teams to deliver tailored proposals and consistently meet or exceed individual sales quotas.

As a Principal Data Engineer, you will design and implement LLM, AI-powered security data platforms, mentor engineers, and drive the adoption of data solutions across teams.

Perform real-time incident detection and response across Windows, Mac, and Linux; conduct malware and forensic analysis; develop detection and remediation processes; produce clear communications and thought leadership; mentor teams and interact with customers.

Design, build, and deploy production LLM-based agents from prototype to production. Lead prompt engineering, fine-tuning (LoRA/QLoRA), performance optimization, and scalable, secure deployments. Collaborate cross-functionally to integrate agents into enterprise workflows and ensure AI safety and responsible development.

Serve as a technical contact augmenting customer support: onboard customers, perform health checks and business reviews, manage escalations and support cases, participate in on-call rotation, collaborate with sales to mitigate renewal risk, and leverage internal expertise and AI tools to drive customer success.

As a Sr. Technical Account Manager, you provide proactive support to Premium Support customers, ensuring their success with CrowdStrike's platforms and engaging at all organizational levels. Responsibilities include onboarding, conducting health checks, advocating customer needs internally, managing escalations, and identifying account expansion opportunities.