Own HR operations, employee lifecycle processes, and the ADP Workforce Now HRIS. Responsibilities include onboarding and offboarding, data governance, reporting, compliance, compensation administration, benefits and payroll system support, vendor management, immigration program coordination, and managing a People Operations Analyst. The role requires strong HRIS administration, analytical, communication, organizational, and project management skills.

Designs, launches, and scales People programs covering employee engagement, onboarding, performance management, talent development, manager enablement, and career growth. Partners with HRBPs and leaders to translate organizational needs into effective employee lifecycle programs, facilitate performance cycles and workshops, analyze survey data, manage communications and change, and measure outcomes such as participation, retention, eNPS, and completion rates.

Lead cross-product experience between Personal Loans and Credit Card products. Define and execute a multi-year vision to increase ARPU, design intelligent AI-enabled product recommendations and cross-product journeys, run experiments, partner with design, engineering, data science, credit and risk, and own strategy, roadmap, and execution end-to-end.