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20 Hours Ago
Remote
Canada
Junior
Junior
Insurance
As a Claims Associate, you'll provide excellent service to customers, resolving their issues through effective communication and problem-solving. You'll work primarily over the phone and chat, educating clients on their plans and working to prevent future issues while adapting to a fast-paced environment.
20 Hours Ago
Remote
Canada
Entry level
Entry level
Insurance
As a Bilingual Claims Associate, you will provide superior customer service by listening to customers, resolving their issues, and educating them about their plans. The role involves handling customer inquiries primarily via phone and chat and requires excellent communication skills, a willingness to adapt, and a strong attention to detail.
Senior level
Insurance
The Director of Workforce Transformation will lead initiatives to enhance workforce management in contact centers. They will collaborate with executives to develop strategies, manage changes, support operations, and improve efficiency and employee engagement through effective communication and innovative solutions.
2 Days Ago
Canada
Senior level
Senior level
Insurance
The Forecaster role involves analyzing call trends and patterns to optimize staffing for contact centers. Responsibilities include forecasting call volumes, reviewing historical and real-time metrics, and conducting staffing analysis. The position requires collaboration with internal customers and provides insights on marketing campaign effects.
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