Top Account Manager Jobs in Calgary

Manage and grow strategic end-customer accounts across Canada. Develop multiyear account plans, build executive and technical relationships, identify expansion opportunities, lead proposals and account reviews, coordinate cross-functional teams and channel partners, manage forecasts in Salesforce, and support demonstrations, pilots, escalations, retention, and sustainable revenue growth. The role is based in Vancouver or Calgary and requires travel up to 50% of the time.

Own influencer marketing campaigns end to end, including influencer outreach, negotiation, contracting, briefing, content approvals, reporting, budgets, and timelines. Lead day-to-day client relationships, weekly calls, updates, and follow-ups while coordinating with paid media, insights, creative, and client teams. Independently troubleshoot issues, optimize campaigns, manage multiple programs, and ensure deliverables meet client goals.

Lead complex, high-budget influencer marketing campaigns from strategy through reporting, managing client relationships, contracts, budgets, timelines, influencer partnerships, and cross-functional delivery. Identify optimization and growth opportunities, resolve issues independently, protect campaign ROI, and mentor junior account managers. Build client-facing reports and processes while coordinating with paid media, creative, market insights, and client partner teams.

Lead and grow Cyberhaven’s Technical Account Management team, establishing operating models, coverage strategies, metrics, playbooks, and customer engagement processes. Oversee technical customer outcomes from onboarding through renewal, manage escalations, support adoption and deployment, and contribute to renewals and expansions. Partner with Product, Engineering, Support, Customer Experience, and Sales to communicate customer feedback, improve diagnostics, conduct root-cause reviews, and strengthen security SaaS customer success.

Lead and develop Customer Success Managers and Technical Account Managers, driving customer adoption, value realization, retention, expansion, and satisfaction. Coach teams, establish KPIs, monitor customer health, manage escalations, improve service delivery and workflows, and partner cross-functionally with Sales, Support, Product, Engineering, and Professional Services. The role also oversees hiring, performance management, career development, capacity planning, and strategic customer engagement across an assigned SaaS customer segment.

Own and grow Solink’s strategic Comcast partnership by activating sellers, generating partner-sourced pipeline, managing deal registration, and leading co-sell opportunities through pilots and rollouts. Build relationships across Comcast, deliver seller enablement, coordinate Solink resources, develop repeatable go-to-market plays, manage forecasts and CRM/PRM data, and lead executive business reviews. The role requires channel sales expertise, technical-sale fluency, strong influencing skills, and experience navigating large partner organizations.

Manage SaaS client relationships and own the renewal process from end to end. Identify upsell and cross-sell opportunities, monitor engagement and satisfaction metrics, assess churn risk, develop account plans, and partner with Customer Success to improve client outcomes. The role requires strategic advising, cross-functional collaboration, CRM proficiency, and familiarity with philanthropic or nonprofit-sector software solutions.

Own client relationships and account health for complex social media operations. Translate client goals into clear briefs, coordinate planning, publishing, community management, reporting, approvals, and handoffs, and resolve delivery issues. Improve workflows using AI tools and agentic processes, review AI-generated work critically, interpret performance data, protect service quality, track scope and capacity, and communicate recommendations and risks clearly across clients and internal teams.

Own the full B2B group-sales cycle from prospecting through close. Build and manage a pipeline, grow a portfolio of corporate and organizational accounts, meet revenue targets, maintain CRM and ERP records, coordinate inventory with vendor partners, and develop repeatable processes for recurring revenue. The role requires independent pipeline management, strong communication, customer-focused account growth, and participation in sales training.

Manage and grow a portfolio of cloud technology customers across North America. Responsibilities include customer retention, relationship management, support escalation resolution, long-term commitment negotiations, identifying cloud workload and cost optimization opportunities, quarterly business reviews, vendor collaboration, and communicating customer feedback to engineering and product teams.

Manage key automotive dealership service-center accounts, driving adoption, customer conversion, revenue growth, and account performance. Build relationships with Fixed Ops leaders, analyze business data, conduct quarterly business reviews, establish goals, provide training and coaching, document activity in CRM, and collaborate with operations teams. The role requires extensive field travel across Northern California and focuses on expanding usage among existing customers.

Drive strategic federal sales growth across DISA 4th Estate and Intelligence Community accounts. Responsibilities include pipeline development, account planning, opportunity and win strategy, stakeholder relationship development, acquisition navigation, RFI and solicitation support, CRM management, forecasting, and translating technology solutions into mission outcomes. The role requires expertise in long-cycle federal sales, procurement processes, secure environments, and technology solutions.

Participate in Rockwell Automation’s EDGE technical sales and consulting training program, then support customers across Canada as an Associate Account Manager. Build relationships with manufacturers, systems integrators, and industry partners; explain products and services; simplify complex information; develop sales plans; achieve annual sales goals; grow market share and customer spend; and maintain accountability for results. The role requires a bachelor’s degree, Canadian work authorization, a valid driver’s license, and 10–40% travel.

The Account Director will manage client relationships, oversee strategic planning, and ensure seamless integration of marketing efforts across the agency's travel accounts, focusing on digital marketing and performance outcomes.

Manage post-implementation customer relationships for Ooma Enterprise accounts, including billing analysis, escalations, contract renewals, retention, product adoption, and account growth. Coordinate with implementation, support, sales, and engineering teams to resolve issues and deliver projects. The role requires French fluency, SaaS account management experience, billing knowledge, hosted telephony expertise, customer-facing reporting skills, and strong communication and problem-solving abilities.

Manage an established portfolio of legacy clients, driving retention, growth, and expansion. Audit account health, conduct strategic check-ins and workshops, advise business owners on offers, funnels, sales, prospecting, closing, fulfillment, and AI adoption, identify upsell opportunities, resolve issues, coordinate cross-functionally, and document account activity.

Manage upper mid-market customer accounts to increase net dollar retention through upsells, cross-sells, renewals, and land-and-expand opportunities. Build client relationships, negotiate contracts, prepare proposals, manage sales pipelines, answer product questions, and collaborate internally to support the customer lifecycle. The role requires strong communication, organization, sales capability, and product knowledge in a remote SaaS environment.

Build relationships with oncology providers across an assigned Canadian territory, educate them on AI-powered clinical trial matching and referral services, support provider onboarding and trial referrals, track engagement in CRM systems, and relay market feedback internally. The role is home-based but requires frequent local travel, with 70–75% of time spent visiting oncology clinics and community practices.

Leads a team of Customer Success Managers serving mid-market customers. Responsibilities include growing and retaining accounts, increasing revenue retention, supporting technical customer needs, representing customer feedback internally, documenting solutions, improving customer experiences, coaching CSMs, and managing escalations.

Serve as the primary technical contact for customer accounts, leading deployments, demonstrations, proof-of-value engagements, workshops, troubleshooting, configuration, documentation, and implementation planning. Translate customer requirements into scalable solutions, coordinate with sales, engineering, security, and product teams, and advocate for customer needs. The role requires experience in technical account management or sales engineering, enterprise endpoint security or IT systems, and communicating complex security concepts to technical and executive audiences.

Serve as a senior technical partner to Enterprise customers by designing, building, troubleshooting, and improving reliable automations. Lead architecture reviews, technical account planning, executive conversations, escalations, and cross-functional initiatives. Partner with Customer Success to improve adoption, retention, and growth while representing customer needs to Product and Engineering. Advise customers on responsible AI implementation, including AI-assisted workflows, agentic systems, evaluation, governance, security, and oversight.

Manage strategic relationships across Canadian automotive retail accounts, serving as the primary client contact and trusted advisor. Drive retention, upselling, cross-selling, customer satisfaction, adoption, and revenue growth. Coordinate sales, professional services, and customer success teams; develop account plans; monitor account health; advocate for customer needs; and lead commercial discussions and contract negotiations. Requires at least four years of account management experience, preferably in SaaS or software, with regional travel as needed.

Own day-to-day strategic relationships for CPG clients across DTC, retail media, and Amazon ecosystems. Lead client calls, develop performance narratives, identify cross-channel growth opportunities, coordinate paid, SEO, content, influencer, and creative teams, and advise on channel mix and investment allocation. Support quarterly strategy, renewals, and service expansion while driving client retention, revenue growth, and team development.

As an Account Manager, you will manage existing customer relationships, drive retention and growth, conduct product demos, and identify upselling opportunities.

Manage a portfolio of mid-market sellers, expanding use cases and technical solutions, negotiating contracts, and providing exceptional client service.